Who we are

Every day, smarterBATHROOMS+ strives to share our knowledge, creativity and enthusiasm for designing and building great bathroom and kitchen spaces. We create a positive and rewarding environment that empowers our team to innovate and achieve the best outcomes. To remain leaders in our industry we will exceed all expectations to generate referrals and repeat business, ensuring future success for employees and clients.

The Team

Our dynamic sB+ family works together to ensure that sB+ remains to be Melbourne’s leading bathroom and kitchen renovation destination, and we have a lot of fun along the way!

Management team

Our heads of department oversee the day to day smooth sailing of our company, ensuring each department is living up to the sB+ values in everything we do.

Andrew Crawshaw

Owner, Chief Customer Officer

Andrew’s in-depth knowledge of design, products and construction techniques makes him the ideal choice to represent Smarter Bathrooms+. Andrew is also frequently asked to speak at trade nights and published in magazines such as Houzz, Herald Sun Home Magazine and HIA Housing.

Andrew’s 15 years plus of experience within the industry is put to good use designing renovation projects for new and existing clients. As with all the smarterBATHROOMS+ Directors, Andrew maintains a hands-on approach.

Along with overseeing the design process, Andrew’s main focus is customer service. He strongly believes that the construction industry does not set high enough standards in this area and the basics of communication, honesty and respect are often missing. Andrew’s passion is reflected in the service smarterBATHROOMS+ provides.

In his spare time, Andrew enjoys surfing, swimming, sailing and spending quality time with his family and friends.

Awards

  • 2015 HIA Winner - Bathroom over $60,000
  • 2015 KBDi Winner - Victorian Bathroom Designer of the Year

Experiences

  • Project management
  • Bathroom design of over 1,000 bathrooms

Qualifications

  • Bachelor of Engineering

Alex Heaton

Owner, Chief Operating Officer

With a degree in Construction Management, Alex is passionate about making sure that all aspects of the renovation process go smoothly and are completed to the award-winning smarterBATHROOMS+KITCHENS standard.

Alex spends a large amount of time training and working with designers to make sure they are aware of the built environment in which they are designing.

As with the other directors, Alex adopts a proactive approach, carrying out building inspections before projects commence and working with the building team on site to make sure everything runs smoothly.

Outside of work Alex enjoys spending time with family and friends, cycling, coaching footy and travelling.

Experiences

  • Project planning
  • Controlling and scheduling building projects

Qualifications

  • Construction Management
  • Structural Engineering
  • Registered Builder CDB-U 49851

John Buckingham

Operations Manager

Having a qualification as licence builder, John has gained over 35 years’ experience within the realm of the bathroom & kitchen industry. John is highly skilled in project scheduling and ensures all work is running smoothly and efficiently.

John enjoys finding practical solutions to every new challenge and enjoys working with a great group of people.

In his spare time, you’ll find him spending time with family & friends, travelling & playing golf.

Experiences

  • 20+ years’ experience in kitchens and bathrooms
  • Worked internationally

Qualifications

  • Registered Builder

Vanessa Cook

Design Manager

With over 25 years’ experience Vanessa, has become a well -known name within the industry. From studying a Bachelor Diploma of Interior Design from RMIT, she has now designed over 2,000 projects. She has been featured in numerous publications, including Houzz, Trends Magazine and Kitchen and Bathroom Quarterly.

Vanessa’s ability to listen to her clients, helps her understand their needs and in return deliver outstanding designs. In her spare time, she spends her time travelling, visiting galleries and spending time with friends and family.

Awards

  • 2017 Winner KBDi Designer Large Bathroom VIC
  • 2017 Winner KBDi Bathroom Designer of the Year VIC
  • 2017 National Winner KBDi Australian Bathroom Designer of the Year AUS
  • 2015 HIA Runner Up – Bathroom Over $35,000
  • 2005 HIA Runner Up – Kitchen Designer Under $25,000
  • 2004 HIA Runner Up – Bathroom Designer Under $25,000
  • 2001 HIA Winner – Bathroom Design Under $20,000

Experiences

  • Career Bathroom and Kitchen specialist
  • Design of over 2,000 projects
  • Colour and tile selection advice

Qualifications

  • Bachelor Of Arts
  • Associate Diploma of Interior Design

Aidan Wilson

Construction Manager

Being in the building industry for 20+ years, has made Aidan very knowledgeable in all aspects of the renovation process. Overseeing our team of project managers and tradespeople, problem solving, continuous improvement and attention to detail are some of his best qualities.

Aidan ensures that every build is of the highest quality and enjoys helping clients create beautiful new spaces with countless extra benefits.

In his spare time, you’ll find him spending time with his family, watching sports and riding his Ducati.

Experiences

  • 18+ Years’ experience in the building trade

Qualifications

  • Qualified cabinet maker

Melanie McDermott

Human Resources Department

Melanie has worked within a variety of industries where she has been responsible for designing and implementing HR projects across the AP region. She has extensive experience in recruitment and selection, learning and organisational development, performance management and engagement.

Melanie’s aim is to help people become the best version of themselves they can be, while still having fun. In her spare time, you’ll find her, weight training, cooking, spending time with family and watching sports.

Experiences

  • 15+ years as a HR generalist

Qualifications

  • Bachelor of Business
  • Masters of Human Resource Management
  • Certified Practitioner Human Resources

Design and specification team

Every client’s first point of contact, our expert designers bring renovation design dreams to life. They specialise in functionality and ensure your personality and needs are reflected throughout the design.

Working hand in hand with the designers the specification team outline selected colours, materials and finishes, liaising with suppliers to get the best products for our clients.

Vanessa Cook

Design Manager

With over 25 years’ experience Vanessa, has become a well -known name within the industry. From studying a Bachelor Diploma of Interior Design from RMIT, she has now designed over 2,000 projects. She has been featured in numerous publications, including Houzz, Trends Magazine and Kitchen and Bathroom Quarterly.

Vanessa’s ability to listen to her clients, helps her understand their needs and in return deliver outstanding designs. In her spare time, she spends her time travelling, visiting galleries and spending time with friends and family.

Awards

  • 2017 Winner KBDi Designer Large Bathroom VIC
  • 2017 Winner KBDi Bathroom Designer of the Year VIC
  • 2017 National Winner KBDi Australian Bathroom Designer of the Year AUS
  • 2015 HIA Runner Up – Bathroom Over $35,000
  • 2005 HIA Runner Up – Kitchen Designer Under $25,000
  • 2004 HIA Runner Up – Bathroom Designer Under $25,000
  • 2001 HIA Winner – Bathroom Design Under $20,000

Experiences

  • Career Bathroom and Kitchen specialist
  • Design of over 2,000 projects
  • Colour and tile selection advice

Qualifications

  • Bachelor Of Arts
  • Associate Diploma of Interior Design

Russell Henderson

Bathroom + Kitchen Designer

Heralding from a building family, Russell, has been designing his “dream homes” since a young age. Working with smarterBATHROOMS+ since their formative years, Russell has designed hundreds of projects for happy clients. The thrill of “problem solving” spaces for home ownerswhere he gets the most enjoyment out of his work.

I would say that I am a ‘function drives form’ kind of designer, but in no way do I see that this must limit aesthetic appeal. It should, as nature readily shows us, deliver a total package. The ideal outcome should be at once beautiful but also appear as if to be….obvious.

Awards

  • 2011 HIA - Runner up Kitchen Design up to $25,000
  • 2010 HIA – Runner up Bathroom Design over $40,000
  • 2009 HIA – Winner Laundry of the year
  • 2008 HIA – Winner Bathroom Design up to $25,000

Experiences

  • Design of over 1,900 projects
  • Colour and tile selection advice

Qualifications

  • Bachelor of Business

Alexa Beer

Bathroom + Kitchen Designer

With 6 years of experience under her belt, Alexa has made her stamp on the kitchen & bathroom design industry. Having a background in cabinetry and a diploma in Interior Design, has served her well as she brings her creative flair and high attention to detail to any job.

Alexa’s ability to listen to client’s requirements, meticulously writing prior to starting the design is one of her trademarks, ensuring she has all her bases covered.

In her spare time, Alexa enjoys baking, live music and good food.

Awards

  • 2017 Winner KBDi Designer Medium Kitchens VIC
  • 2017 Winner KBDi Kitchen Designer of the Year VIC
  • 2017 National Winner KBDi First Time Entrance AUS

Experiences

  • 6 years’ experience in the industry – specialising in kitchen and cabinetry design
  • Colour and tile selection advice

Qualifications

  • Diploma in Interior Design

Sharon Harper

Bathroom + Kitchen Designer

Having undertaken a variety of careers, travelled extensively and lived overseas, Sharon has returned to Melbourne and to her first love of Interior Design. Sharon has experience with cabinetry design with a focus on kitchens, bathrooms and laundries.

Sharon believes everyone should know the joy of living in a harmonious environment.
Inspired by textures, light, architecture and travel, she create spaces that are simply beautiful to inhabit.  Client ideas are translated into considered, unique and liveable designs.
With an emphasis on functionality as well as aesthetics, and attention to the smallest detail, individual spaces are brought to life.

In her spare time, Sharon loves catching up with friends and family, travelling and eating delicious food, visiting galleries and simply taking the time to enjoy life.

Qualifications

  • Diploma of Interior Design

Hannah Kidd

Bathroom + Kitchen Designer

Hannah found her way to smarterBATHROOMS+ after studying a Bachelor of Architectural Studies. From growing up in Sydney, she made the move to Melbourne as she loves the design and architecture of the city.

Having previous experience as a design detailer with sB+, Hannah has worked on a wide range of projects and sees endless potential in every home. You’ll find her working closely with designers, and building teams and draftees to fine tune each project. Hannah focuses on the finer design details to bring functionality and creativity to every project.

In her spare time you will find Hannah hard at work creating new and exciting pieces from sewing handbags to wood turning chairs.

Qualifications

  • Bachelor of Architectural Studies

Ashleigh Teune

Bathroom + Kitchen Designer

Ashleigh has always had a passion for Design and Architecture so finding herself in this industry was no surprise. After completing her degree in Integrated Design and Architecture she began working with Bathrooms and Kitchens in Perth WA.

After carrying out 2 years in the Perth industry Ashleigh found her way to smarterBATHROOMS+ shortly after moving to Melbourne. Her joy lies in Kitchen and Bathroom design as it mixes both practicality and beauty and the ability to tailor a design around one’s lifestyle and needs. Ashleigh loves surprising her clients with unique designs that they’re proud to have in their home.

In her spare time she loves to immerse herself in the Melbourne culture. From ticking items of Urban list, to getting lost in the sports atmosphere and eating her way through the city.

Experiences

  • 3+ years' experience in the industry

Qualifications

  • Bachelor of Architecture and Integrated Design

Kaylene Turton

Ordering and Specification Manager

Kaylene has been apart of the sB+ family for over nine years. With a keen eye for detail and wealth of knowledge she heads up the specification team ensuring all contracts are detailed and completed in a timely manner. Then following them through to place all product orders, it’s her attention to detail that ensures every job gets to site on time and up holds to sB+ standard.

Kaylene brings a positive attitude to the office, that is infectious. In her spare time you’ll find her practising yoga and spending time outdoors.

Hettel Patel

Design + Specification Consultant

With a bachelor’s degree in Interior Design, Hettel has over 8 years’ experience in the kitchen and bathrooms industry and with a technical background in cabinetry. Hettel has found her knowledge assists in creating unique and functional designs for every client.

As a specifier, Hettel supports and works alongside the design, drafting and build teams in consultation with clients to ensure all designs are detailed and ready to be passed along to construction. She has found her experience assists in creating unique and functional designs for every client.

Hettel has a high attention to detail and selects the finer details required for each individual job. In her spare time, Hettel has a passion for art, sport, music, travel and trying new cuisines.

Experiences

  • 8+ years experience in the Kitchen + Bathroom Design Industry
  • Colour & Tile Selection

Qualifications

  • Bachelor of Design (Interior Design)

Taylah Williams

Design + Specification Consultant

Taylah started her design journey as an Electrical designer before moving into interior design and colour consulting. With a Diploma of Interior Design and Decoration, Taylah has over 4 years’ experience in the kitchen and bathroom industry.

Working behind the scenes as a specifier, Taylah supports and works alongside the design and drafting teams, where she manages the tiny details, so they come together into one big picture to create functional and unique spaces.

In her spare time, you will find her at the snow, the park with her dog or travelling.

 

Experiences

  • 4+ years experience in the industry
  • Colour Selection advice
  • 4 years experience in Electrical Design

Qualifications

  • Diploma of Interior Design and Decoration

Megan Kivivali

Design + Specification Consultant

A keen eye for detail and a strong sense of form follows function, Megan has always loved everything Kitchens and Bathrooms. She is a practical person whose passion is to help others to create design excellence. With 7 years in the Design Industry, she has now found her place at Smarter Bathrooms+.

As a specifier Megan’s role is to support the design team and liaise with the Drafting and Build team to ensure that every project is managed from the client’s first contact regarding their new renovation through to completion. Megan has a strong attention for detail and enjoys contact with both internal and external clients, continually following up on quotes, crosschecking documentation and assisting with research.

Experiences

  • 7+ years experience in Kitchen + Bathroom Design Industry

Qualifications

  • Diploma Interior Design and Decoration

Alana Fernando

Showroom Host

Alana is our bubbly and friendly showroom host, she is always there to help guide clients through our showroom setting the tone for whats to come in the sB+ experience.

She is currently completing a Diploma in Interior Design, her passion stems from watching her dad draw up floor plans as a little girl. Since studying design, a year abroad in Paris, Alana’s spark for design blossomed.

When Alana is away from the sB+ reception desk you will find her basking in French cuisine with family and friends.

Supervisor Team

A dedicated site supervisor is assigned to each project as your point of contact when the project is in progress. They co-ordinate all trades on site to ensure the project runs smoothly, meeting the designer’s vision and the clients expectations to a guaranteed end date.

Aidan Wilson

Construction Manager

Being in the building industry for 20+ years, has made Aidan very knowledgeable in all aspects of the renovation process. Overseeing our team of project managers and tradespeople, problem solving, continuous improvement and attention to detail are some of his best qualities.

Aidan ensures that every build is of the highest quality and enjoys helping clients create beautiful new spaces with countless extra benefits.

In his spare time, you’ll find him spending time with his family, watching sports and riding his Ducati.

Experiences

  • 18+ Years’ experience in the building trade

Qualifications

  • Qualified cabinet maker

Frans Kramer

Deputy Operations Manager

With over 17 years in the building industry and a Certificate 3 in Carpentry, Frans has specialised in kitchens, bathrooms and full home renovations. For seven years he worked all over Europe, including London and Paris. His favourite part of the job is working together with clients and ensures to make every client’s renovating dreams a reality.

In his spare time, Frans enjoys watching sports and spending quality time with his family.

Experiences

  • 15+ years in the building industry

Qualifications

  • Certificate 3 in Carpentry

Vince Sarcia

Tile and Maintenance Manager

From running his own business and with over 20 years experience as a professional tiler, Vince, found his niche within the bathrooms & kitchens realm. With over 9 years under his belt at sB+ it is his charismatic nature and dedication to the job that makes him stand out.

From scheduling the days work, examining plans, organising tilers Vince has a busy schedule as sB+’s tile manager. But he also heads up the maintenance department, returning to sites years after completion to maintain a job well done.

In his spare time you’ll find Vince with his family, camping or playing soccer.

Experiences

  • 20+ years

Qualifications

  • Certificate 3 in Tiling

Nick Long

Site Supervisor

As a project supervisor, Nick has over 18 years’ experience in commercial and domestic building. A Certificate 3 in Carpentry and Certificate 4 in building and construction, has served him well as he’s renovated high end heritage homes.

Nick enjoys working closely with the design team to help the project strive and to maintain client satisfaction. In his spare time he enjoys spending time with his family, trail riding and being outdoors.

Experiences

  • 15+ years in building

Qualifications

  • Certificate 3 in Carpentry
  • Certificate 4 in Building & Construction

Nick Cook

Site Supervisor

With 15 years’ experience in Operations Management, Nick has become a valuable member of the team as a project supervisor.

It is Nicks’ passion and meticulous attention to detail that ensures every project he overseas runs smoothly. He loves that every project is different and he enjoys seeing that “look” on the clients face at the end result.

In his spare time Nick enjoys spending time with his family and watching sports.

Experiences

  • 15+ years in operations management

Qualifications

  • Certificate 4 in OH&S
  • Certificate in Assest Management

Paul Dolan

Site Supervisor

Starting his career as an apprentice carpenter at age 17, Paul has now gained over 25 years’ experience in building and construction industry. Since moving from London to Melbourne with his family in 2009, where he began doing his own construction projects for the National Gallery of Victoria.

Paul has become a vital part of the smarterBATHROOMS+ team as a supervisor where he works side by side with the professional contracting team. He enjoys meeting new people and is constantly looking at new ways to improve the business.

Experiences

  • 20+ years experience in building & construction

Qualifications

  • Certificate 4 in Building & Construction

Mirnes Muratovic

Site Supervisor

From a young age Mirnes has been surrounded by trades and builders, since then he’s had 15 years of hands on building and construction experience and received his diploma of building and construction. He’s credited for having meticulous attention to detail and pushes his team to ensure they deliver the best results.

You’ll find him taking a hands-on approach to any task and goes above and beyond on each project. In his spare time, Mirnes enjoys spending time with family, travelling and having a BBQ on a nice day.

Experiences

  • 15+ years in building and construction

Qualifications

  • Diploma of Building & Construction

Jake Brown

Site Supervsior

Having completed a Certificate 3 in cabinet and furniture making, has made Jake very knowledgeable in all aspects of the renovation process. It is Jake’s problem solving skills that helps assist his team to prevent any issues that could arise and ensures that the client experiences minimal delays through out the process.

He enjoys overseeing projects to the final moments, especially when the client gets to see the finished product. When Jake isn’t on site, you’ll find him spending time with his wife and son, riding his Harley and playing cricket.

Qualifications

  • Certificate 3 in Cabinet and Furniture making

Peter Crump

Site supervisor

Peter brings a wealth of knowledge and charisma to every project he works on, “with too many years in the industry to make mention of” he has been a part of the sB+ family for over 10 years! With a can do attitude Pete quietly and carefully takes on any challenge.

When Pete isn’t on the job site you will find him spending quality time with his family, with a cold beer in hand.

Marketing team

Responsible for keeping true to the sB+ brand across all touchpoints including advertising and social media, our marketing department answers any questions you might have about past projects or the sB+ process.

Administration and accounting team

Administration and accounting team

From running maintenance to ordering products, scheduling our trades to accounting, our behind the scenes team gets our projects to site, ensures our bills are paid and projects start on site.

Drafting Team

Our drafting team works with the design and build team to ensure all designs and plans are meticulously detailed and ready to build for a seamless renovation on site.

Book a Free In-Home Consultation

I'm ready to renovate!

I would like a free in-home consultation and renovation budget.

I'm looking for some advice!

Email me the bathroom renovation and advice guide