Who we are

Alex is passionate about achieving well executed and high-quality renovations that adhere to the prestigious standards set by smarter BATHROOMS+.  

Equipped with a degree in Construction Management and an unwavering commitment to excellence, Alex dedicates considerable time to training and collaborating with the smarterBATHROOMS+ team, ensuring that each member possesses the necessary tools and skills to excel in their roles. Alex ensures that everyone is empowered to carry out their duties with confidence and enthusiasm. 

Taking a proactive stance, Alex will often be on-site during renovations, talking to clients and paying meticulous attention to detail. This approach enables Alex to work closely with the on-site renovation team to maintain the company’s high standards. 

Outside of work, Alex treasures quality time spent with family and friends. Additionally, Alex finds personal enjoyment in cycling, using it as his source of relaxation. This well-rounded approach to life, coupled with a commitment to personal and professional development at smarterBATHROOMS+, continues the company’s position as the well-respected leader in the renovation industry. 

Along with his dedicated Pre-Operations Detailing, Operations, and Project Management teams, Damien oversees all aspects of our client’s projects and is responsible for planning and scheduling all upcoming smarterBATHROOMS+ projects, ensuring a smooth building experience.

Damien is a strategic planner who makes sure that each project has the complete attention to detail of all key parties involved in the production process. Damien is highly skilled at planning and making sure that everyone is on the same page. When he’s not at work, he likes to work on his home and garden and spend time with friends and family. Damien is also a classic car enthusiast.

Michelle is the Financial Controller at smarter BATHROOMS+.

With over 15 years of experience in accounting, Michelle manages and is responsible for our financial planning and analysis, forecasting, budgeting, and the internal financial control of smarterBATHROOMS+.

She is also responsible for our financial reporting to management, as well as our compliance. In her spare time, Michelle enjoys spending time with her family.

With an impressive career spanning over 28 years, Vanessa has established herself as a respected leader in the industry. As the Head of Design at smarter BATHROOMS+, Vanessa brings her wealth of experience to oversee the Design Team and ensure that every client receives a renovation experience that surpasses their expectations.

Vanessa’s exceptional attention to detail is a key factor in maintaining the high-quality standards of all smarter BATHROOMS+ projects. She meticulously reviews and guides the design process to ensure that every client’s project, from concept to execution, is executed to the highest standard.

Beyond her professional achievements, Vanessa enjoys a diverse range of hobbies in her spare time. Cooking, reading, and immersing herself in Melbourne’s vibrant art and sporting culture are among her favorite pastimes. Her passion for these activities reflects her creative and well-rounded approach to life and design.

Vanessa’s expertise and talent have gained recognition in the industry, and her work has been featured in prominent publications such as Houzz, Trends Magazine, and Kitchen and Bathroom Quarterly. These accolades serve as a testament to her outstanding skills and the impact she has made in the field of design.

Her dedication to exceeding client expectations and her contributions to the industry solidify her reputation as a leader in the field of bathroom and kitchen design.

With over 36 years of experience in media, marketing, and advertising, Roy brings a wealth of knowledge and expertise to his role at smarterBATHROOMS+.

His extensive background includes working for renowned media and advertising businesses in both the UK and Australia, holding senior positions that have shaped his strategic mindset.

Throughout his career, from Fleet Street to Instagram, Roy has witnessed the evolution of the media landscape, particularly with the influence of digital technology.

This experience has provided him with a deep understanding of how to navigate the ever-changing dynamics of the industry.

As the head of the Marketing & Communications Department at smarterBATHROOMS+, Roy plays a vital role in managing and providing strategic direction and insight.

You can trust that the smarterBATHROOMS+ brand and communications presence is carefully crafted and executed where a client’s positive first impressions of Melbourne’s leading bathroom & kitchen renovator are matched to the company’s actions, claims and it’s values.

This ensures that we leave a comprehensive positive lasting impression and form a great relationship with our clients for years to come.

Russell has been a key member of the smarter BATHROOMS+ team since its formative years. To date, he has designed hundreds of projects for happy clients – including award-winning designs.

For Russell, working within the confines of homeowners’ existing spaces and understanding their wishes and dreams for the project is the challenge and brings him the most enjoyment from his work.

“I would say that I am a ‘function drives form’ kind of designer, but in no way do I see that this must limit aesthetic appeal. On the contrary, it should deliver a total package as nature readily shows us. The ideal outcome should be at once beautiful but also appear as if to be….obvious.”

With nine years of experience under her belt, Ellen has made her stamp on the kitchen & bathroom design industry. As an Interior Designer, Ellen engages with clients from the beginning of their renovation journey. With her trademark positive attitude, Ellen is a designer who loves working with her clients, from the initial consultation in their home all the way through the realisation of their dream space. In addition, Ellen has a natural talent for providing customer service and enjoys working with clients to achieve perfect results.

In her spare time, Ellen loves hanging out with her beautiful little dog, Iggy, who features on the SB+ Instagram from time to time. She also enjoys catching up with friends and family and spending quiet time relaxing at home.

With six years of experience under her belt and obsessive attention to detail, Grace is an invaluable member of the Design team at smarter BATHROOMS+. As an Interior Designer, Grace loves getting to know her clients and helping them achieve their dream outcomes. In addition, Grace is a great listener with a natural talent for customer service. When she’s not designing beautiful bathrooms and kitchens, Grace enjoys entertaining her hyperactive Husky x Labrador, watching the footy and savouring Melbourne’s foodie scene.

Caroline is passionate about providing stunning and practical interior design solutions for her clients. Her extensive experience in the industry combined with her ability to listen and come up with creative ideas have made her a highly sought-after member of the smarterBATHROOMS+ design team.

Tintin believes that everyone deserves to have a beautiful home that is functional, stylish, and comfortable. She designs spaces that are not only focused on aesthetics but also function and purpose. Tintin’s warmth and ability to connect with customers make her the ideal partner for any renovation project.

Stuart is an accomplished and award-winning interior designer with an impressive 19 years of experience specialising in bathroom and kitchen design. With a strong background in customer service, Stuart excels in understanding clients’ needs and translating them into beautiful design solutions.

Stuart’s expertise extends beyond design concepts as he is also skilled in the implementation and execution of projects. He possesses excellent presentation skills and  communicates his design ideas to clients to create a comprehensive vision for their spaces.

Working closely with detailers and project managers, his thorough understanding of the design process contribute to the seamless coordination of all project elements.

Stuart’s commitment to professional development and industry involvement is evident through his previous role as a committee member of the Kitchen & Bathroom Designers Institute (KBDi) from 2016 to 2018.

Stuart’s extensive experience, customer-centric approach, collaborative skills, and involvement in professional organisations make him a highly skilled member of the smarterBATHROOMS+ interior designer team.

Nadia, with her impressive 17 years of experience in interior design and design management services, is a true professional who listens attentively to clients, genuinely caring about their needs and desires.

Having worked in design management across various design industries, including interiors, textiles, flooring, plastics, and automotive, Nadia possesses a diverse skill set that allows her to approach design projects from different perspectives.

She has extensive knowledge in  understanding clients and their unique design requirements, and offering helpful guidance at the beginning of a design journey.

In addition to her interior design expertise, Nadia is passionate about staying up-to-date with the latest trends and forecasting colour trends.

One of Nadia’s strengths lies in her ability to establish friendly and meaningful connections with our clients.

This open communication fosters a deeper understanding of the client’s vision and ensures that the whole design team approaches every client to ensure we reflect their individual style and preferences.

With a warm and inviting disposition and a natural talent for customer service, Eloise Henderson is one of our Showroom Consultant stars. With her positive energy, Eloise is in charge of welcoming visitors into our Burwood East showroom, as well as helping customers resolve questions over the phone. Currently studying toward a degree in Communication and Design, Eloise spends a lot of her spare time coming up with new and creative ideas.

As a Senior Detailer, Aaron plays a crucial role in transforming the visions of designers and clients into accurate working drawings and specifications. His expertise lies in translating beautiful ideas into tangible reality through precise and meticulous drafting.

Aaron possesses a deep passion for technology and continuously pushes his boundaries to enhance his skills. By staying abreast of the latest advancements, he ensures that smarterBATHROOMS+ work remains innovative and up-to-date.

Aaron also serves as our 3D library manager, 3D template technician, and excels in 3D architectural rendering. His multifaceted skill set and dedication to his craft make him an invaluable asset to the detailing team, contributing to the successful realisation of design concepts.

Hettel is an experienced professional in the field of interior design and kitchen and bathroom design. With over 15 years of industry experience, Hettel brings a wealth of expertise and knowledge to every project.

Hettel is truly passionate about interior design and takes pride in effectively translating a client’s vision for their space into reality. Embracing a “form follows function” approach, Hettel understands the importance of considering the intended purpose and functionality of a space when designing it, ensuring that both aesthetic appeal and practicality are harmoniously integrated.

With a strong background in product specification, she possesses in-depth knowledge of major suppliers in the industry and this allows for the selection of high-quality materials and products that align with clients’ preferences and project requirements.

One of Hettel’s key responsibilities is to accurately capture all specifications and requirements, facilitating a smooth transition from design to construction. Meticulous attention to detail and a thorough examination of every aspect of a project are hallmarks of Hettel’s work.

Hettel’s technical expertise in cabinetry is also particularly noteworthy, as it adds a specialised skill set to the team.

Megan’s deep passion for bathrooms and kitchens, coupled with her keen eye for detail and a strong belief in the principle of form follows function, drives her commitment to excellence in her role as a Detailer. With her meticulous approach and efficiency, Megan plays a vital role in ensuring the success of projects and helping the smarterBATHROOMS+ teams achieve design excellence.

As a Detailer, Megan is responsible for a range of tasks that contribute to the smooth operation of projects. She orders products, ensuring that all necessary materials are procured in a timely manner. Megan supports clients in their design specifications, working closely with them to understand their vision and requirements.

In addition to her role as a Detailer, Megan actively assists with onsite queries and problem-solving, ensuring that any issues that arise during the construction process are addressed promptly and effectively.

Megan also liaises with Body Corporate and Building Managers prior to project starts, establishing effective communication channels and ensuring a smooth transition into the project.

With her passion, attention to detail, and dedication to creating design excellence, Megan plays a vital role in the success of our client’s projects.

Dee, with her exceptional qualifications in Design Architecture and Interior Design, brings knowledge and expertise to the smarterBATHROOMS+ team. With a genuine passion for home and interior renovations, Dee is dedicated to creating spaces that transform houses into homes.

She possesses a deep understanding of the importance of bathrooms and kitchens in shaping the overall aesthetic and functionality of a space.

Dee believes that these areas can make or break the look of a home, and she is committed to delivering outstanding design solutions that meet and exceed client expectations.

In her role as a detailer, Dee excels at taking the initial design concept and transforming it into a comprehensive working drawing. She pays meticulous attention to every detail, ensuring that all elements are precisely detailed and prepared for construction. By combining her creativity and technical expertise, Dee brings the design to life and sets the stage for the successful realisation of each project.

Her ability to turn visions into reality and her commitment to quality makes Dee another invaluable asset to the smarterBATHROOMS+ detailing team.

Vrushali is a highly accomplished professional in the field of architecture and interior design.

With a degree in architecture and interior design, she started her career as an architect, gaining valuable experience in the industry. She then pursued a master’s degree in architecture, further honing her expertise in the field.

Vrushali possesses a deep understanding of the intricate technical aspects of construction work and she brings her expertise and creativity to any client’s renovation and is constantly  contributing to improving the drafting and detailing role within the company.

She is passionate about residential design and renovations and has an enthusiasm for software. Vrushali embraces technological advancements and leverages them to enhance the efficiency and quality of the smarterBATHROOMS+ detailing process.

With her exceptional skills, passion, and dedication, Vrushali contributes significantly to bringing clients’ visions to life.

John brings a wealth of expertise to the bathroom and kitchen industry, backed by his qualifications as a licensed builder and an impressive 40 years of experience. He plays a vital role in supporting the design and production teams, ensuring that each project is executed with precision and clarity.

With a keen eye for detail, John ensures that every aspect of a project, from inspection, design to specifications, is meticulously understood and documented. His focus on clarity ensures that all stakeholders have a clear vision of the final result, facilitating effective collaboration and minimizing misunderstandings.

His extensive experience and skills make him an invaluable asset, contributing to the success of each project he undertakes.

Along with his dedicated Pre-Operations Detailing, Operations, and Project Management teams, Damien oversees all aspects of our client’s projects and is responsible for planning and scheduling all upcoming smarterBATHROOMS+ projects, ensuring a smooth building experience.

Damien is a strategic planner who makes sure that each project has the complete attention to detail of all key parties involved in the production process. Damien is highly skilled at planning and making sure that everyone is on the same page. When he’s not at work, he likes to work on his home and garden and spend time with friends and family. Damien is also a classic car enthusiast.

Helen Horner plays a vital role as the Building Office & Scheduling Manager at smarter BATHROOMS+. In this position, she holds a crucial responsibility for efficiently managing the scheduling of trades for all upcoming renovation projects.

Helen’s primary focus is to ensure that the right tradespeople are assigned to each project at the appropriate time. She works closely with the project managers, designers, detailers and other stakeholders to understand the requirements and timelines of each renovation project. By coordinating and organising the schedules of various trades, Helen ensures that the workflow is optimised and that all tasks are completed within the specified timeframes.

With her extensive knowledge of the construction industry and the expertise she has developed over the years, Helen is able to assess the skill sets and availability of tradespeople accurately. This enables her to make well-informed decisions when assigning trades to different projects, ensuring that the right individuals with the necessary skills are matched to each task.

She plays a key role in fostering strong relationships with tradespeople, ensuring their satisfaction and continued commitment to delivering high-quality work.

Overall, Helen Horner’s role as the Building Office & Scheduling Manager is pivotal in ensuring that the scheduling of trades for renovation projects at smarter BATHROOMS+ is handled efficiently and effectively.

Amanda Piyankarage holds the position of Build Office Assistant at smarterBATHROOMS+.

Her role involves providing valuable support to Project Managers and undertaking various key administrative tasks.

Amanda helps Project Managers by managing schedule changes as needed and documenting variations to our client’s project scope.

Amanda maintains and updates our contractor records, which includes managing agreements, updating insurance, licensing, and registration details.

She also assists in gathering the necessary documents and information required to facilitate in the management of our client’s building permits.

Amanda sets up new suppliers in our system, ensuring smooth onboarding and maintaining accurate supplier information.

Amanda has excellent organisational abilities and with her great communication is a valuable member of our Operations Team.

Bill is an essential member of the Build Team at smarterBATHROOMS+. As the professional driver, he takes on the responsibility of handling all rubbish removals and ensuring the timely delivery of products.

Bill’s professionalism and positive attitude shine through in his work. He approaches his tasks with dedication and a smile, always striving to provide exceptional service to both the team and clients. His great energy and enthusiasm create a positive atmosphere on-site and contribute to a harmonious working environment.

One of Bill’s key responsibilities is the efficient removal of rubbish from renovation sites. He ensures that all waste materials and debris are promptly and properly disposed of, maintaining a clean and organised work environment.

Additionally, Bill plays a crucial role in the timely delivery of products. He understands the importance of punctuality and ensures that all necessary materials and supplies are delivered to the renovation sites on schedule. His attention to detail and reliability help to keep projects on track and ensure that the construction team has everything they need to carry out their work effectively.

Elena is a valuable member of our Pre-Operations, bringing a strong skill set and exceptional experience in purchasing. With a major in Logistics and Supply Chain, Elena has a deep understanding of the procurement process and effectively manages the acquisition of fixtures, fittings, and finishes for our clients.

One of Elena’s standout qualities is her great attention to detail. She meticulously reviews specifications, contracts, and pricing to ensure accuracy and to avoid any potential issues. This attention to detail not only helps in maintaining the quality of purchased items but also contributes to cost savings and client satisfaction.

Elena’s coordination and stakeholder management skills are crucial in her role. She is adept at managing multiple projects simultaneously, and coordinating with various teams to ensure the timely delivery of fixtures, fittings, and finishes. Her ability to navigate complex logistics and keep all parties informed and aligned is key to successful procurement operations.

Elena’s combination of skills and qualities make her an exceptional professional in the field of purchasing which contributes significantly to smarterBATHROOMS+ success in meeting our clients’ needs.

Brooke plays a key role in the build office at smarterBATHROOMS+, ensuring that our clients’ maintenance needs are organised and that the Project Managers receive any necessary support with scheduling and coordinating trades.

In addition, Brooke takes on the responsibility of processing clients’ completion packs, which includes managing important documentation such as warranties and insurances.

These completion packs are  very valuable to our clients regarding all aspects of their renovation. On project completion, smarterBATHROOMS+ provides extensive warranties in the majority of our works for up to 10 years.

She is always ready to assist clients and provide support whenever needed, ensuring a smooth and satisfying experience with smarterBATHROOMS+.

Brooke’s familiarity with the company’s procedures and documentation make her an essential member of the build office team. Her dedication to providing excellent customer service and ensuring clients’ needs are met contributes to the overall success of smarterBATHROOMS+ in delivering top-quality renovations and maintaining client satisfaction.

With an impressive tenure of 18 years in the building industry, encompassing both commercial and domestic projects, Nick is a qualified Carpenter and brings a wealth of experience to the Build Team at smarterBATHROOMS+. Known for his trademark positive attitude and unwavering attention to detail, Nick plays a crucial role in ensuring the success of every project.

Nick’s passion for exceptional design fuels his drive to collaborate closely with the design team. By working hand-in-hand, he strives to deliver results that perfectly align with his clients’ visions. Nick’s commitment to understanding their needs and translating them into tangible outcomes showcases his dedication to providing outstanding service.

Drawing from well over a decade of experience in Project & Operations Management, Nick brings valuable expertise to his role as a Project Manager. With qualifications in Occupational Health and Safety (OH&S), asset management, project management, and construction, he possesses a well-rounded skill set that allows him to excel in his responsibilities.

Nick’s passion for his work is evident through his meticulous attention to detail. He takes great pride in ensuring that every project he oversees runs smoothly.

His commitment to delivering exceptional results is fuelled by his genuine enjoyment of seeing the satisfaction on clients’ faces when they witness the final outcome.

Growing up in an environment immersed in trades and construction, Mirnes has a deep-rooted passion for the building industry. With over 18 years of hands-on experience in building and construction, coupled with his diploma in the field, Mirnes possesses a wealth of practical knowledge and expertise.

When it comes to work, Mirnes embodies a hands-on approach, actively engaging in every task. His dedication and commitment to each project go above and beyond, ensuring that every aspect is executed to the highest standards.

Mirnes takes pride in his work and strives to leave a lasting positive impression on both clients and colleagues.

Following the successful completion of his carpentry apprenticeship, specialising in framing, lock-up, and fix stages, Daniel transitioned into the realm of construction management. He honed his skills and gained extensive experience by working on numerous medium density projects for renowned construction companies. From the initial demolition to the final handover of keys, Daniel has exceptional proficiency in overseeing all aspects of the renovation process including the coordination of trades, project management, and fostering collaborative relationships with our clients.  

Daniel’s expertise extends beyond project management. With a keen eye for detail and a passion for revitalising properties, he has developed a special interest in the renovation and restoration of stylish and heritage buildings in the Essendon and Moonee Ponds areas.  Daniel has a dedication and commitment to delivering exceptional renovation results for his clients. 

Cody brings over 15 years of experience to the construction industry, marked by a passion for sustainable construction and passive housing.

His commitment to delivering projects of the highest quality makes him along with his colleagues, an asset to smarterBATHROOMS+.

Cody completed his carpentry apprenticeship in New Zealand, where he had the opportunity to work on a diverse range of projects. His experience encompasses building architectural homes and major renovations. This extensive background has afforded him comprehensive knowledge across all aspects of carpentry.

Cody has made significant contributions to historical renovations in areas like Clifton Hill, Northcote, and Fitzroy. These projects required a deep understanding of preserving the unique character of these locations while modernizing and improving the structures.

He’s ventured into cutting-edge construction methods, including the construction of Passive Houses and the use of alternative building techniques like CLT (Cross-Laminated Timber) panel homes.

Cody’s multifaceted experience, from traditional carpentry to modern sustainable construction, adds the professional commitment to delivering top-tier projects and transforming clients’ visions into reality.

Brett is a highly skilled and qualified carpenter with an impressive 22 years of experience in the building, construction and renovation industry. Brett has experienced all areas of building & construction including running his own projects and understands the expertise required in delivering exceptional craftsmanship and high-quality results.

With a high skillset in creative woodwork, Brett has specialised and spent many years renovating and extending homes in the Essendon/Ascot Vale area. This hands-on experience has given him a deep understanding of the intricacies involved in transforming and enhancing residential spaces.

In addition to his carpentry skills, Brett has valuable project management experience which allows him to oversee and coordinate all aspects of a project, ensuring smooth operations, timely completion, and efficient trades resource allocation.

Brett’s commitment to client satisfaction is evident in his dedication to delivering great results. He takes pride in his work and strives to exceed client expectations in every project he undertakes.

Overall, Brett’s experience, carpentry skills, project management capabilities, and dedication to client satisfaction makes him another great member of the project management team at smarterBATHROOMS+.

Michelle is the Financial Controller at smarter BATHROOMS+.

With over 15 years of experience in accounting, Michelle manages and is responsible for our financial planning and analysis, forecasting, budgeting, and the internal financial control of smarterBATHROOMS+.

She is also responsible for our financial reporting to management, as well as our compliance. In her spare time, Michelle enjoys spending time with her family.

As a valuable member of the accounts team, Tom plays a crucial role in managing day-to-day financial transactions and providing financial analysis.

Thomas’s educational background includes a Bachelor of Commerce, which has equipped him with a solid foundation in accounting principles and practices. Additionally, as a Provisional member of Chartered Accountant Australia & New Zealand, he demonstrates his commitment to professional development and staying up-to-date with industry standards.

In his role, Thomas supports the accounts team by handling various financial transactions, such as invoicing, payments, and reconciliations. His attention to detail and accuracy ensure that financial records are maintained accurately and in compliance with regulatory requirements.

Outside of work, Thomas enjoys watching the English Premier League, indulging his passion for football.

Hams is a media and marketing professional with a solid foundation in digital media. She is highly skilled in communication and exhibits a keen fascination for technology and the evolution of the media landscape, especially in relation to emerging digital platforms. Hams is responsible for managing various aspects of smarterBATHROOMS+’s digital initiatives. Additionally, she provides valuable support to our designers and project management team by creating various visual communication tools.

Vanessa brings a wealth of experience and expertise to her role as our Systems Administrator at smarterBATHROOMS+. With a background spanning 16 years in Information Technology, Project Management, and Business Analysis, she is skilled in creating streamlined workflows and implementing IT solutions to enhance operational efficiency.

Vanessa’s primary responsibility is to identify areas within the organisation where processes can be improved and streamlined.

With her deep knowledge of IT systems and processes, Vanessa designs and implements technology solutions that empower the teams at smarterBATHROOMS+ to perform their tasks more efficiently.

She leverages her expertise in project management and business analysis to ensure that these solutions align with the organisation’s goals and objectives.

Her contributions drive process improvement, enhance operational effectiveness, and ultimately contribute to the company’s overall success in exceeding client expectations.