Who we are

Alex is passionate about achieving well-executed and high-quality renovations that adhere to the prestigious standards he has set for smarterBATHROOMS+.  

Equipped with a degree in Construction Management and an unwavering commitment to excellence, Alex dedicates considerable time to ‘company projects’  while collaborating with the smarterBATHROOMS+ team. This ensures the company and the team possess the modern tools required to deliver exceptional professional renovations. 

Taking a proactive stance, Alex will often be on-site during renovations, talking to clients and paying meticulous attention to a project’s details. This approach enables Alex to maintain and influence the company’s high standards. 

Outside of work, Alex treasures quality time spent with family and friends. Additionally, Alex finds personal enjoyment in cycling, using it as his source of relaxation. This well-rounded approach to life, coupled with a commitment to personal and professional development at smarterBATHROOMS+, continues the company’s position as the well-respected leader in the renovation industry. 

Along with his dedicated Pre-Operations Detailing, Operations, and Project Management teams, Damien oversees all aspects of our client’s projects and is responsible for planning and scheduling all upcoming smarterBATHROOMS+ projects, ensuring a smooth building experience.

Damien is a strategic planner who makes sure that each project has the complete attention to detail of all key parties involved in the production process. Damien is highly skilled at planning and making sure that everyone is on the same page. When he’s not at work, he likes to work on his home and garden and spend time with friends and family. Damien is also a classic car enthusiast.

Michelle is the Financial Controller at smarterBATHROOMS+.

With over 15 years of experience in accounting, Michelle manages and is responsible for our financial planning and analysis, forecasting, budgeting, and the internal financial control of smarterBATHROOMS+.

She is also responsible for our financial reporting to management, as well as our compliance. In her spare time, Michelle enjoys spending time with her family.

With an impressive career spanning over 28 years, Vanessa has established herself as a respected leader in the industry. As CEO of smarterBATHROOMS+, Vanessa brings her wealth of experience overseeing the short and long-term direction of the company and ensures that every client receives a renovation experience that surpasses their expectations.

Vanessa’s exceptional attention to detail is a key factor in maintaining the high-quality design and professional standards of all smarterBATHROOMS+ projects.

She meticulously reviews the company’s day-to-day practices from design process to project management to completion making sure they adhere to the highest standards.

Beyond her professional achievements, Vanessa enjoys a diverse range of hobbies in her spare time. Cooking, reading, and immersing herself in Melbourne’s vibrant art and sporting culture are among her favorite pastimes. Her passion for these activities reflects her creative and well-rounded approach to life and design.

Vanessa’s expertise and talent have gained recognition in the industry, and her work has been featured in prominent publications such as Houzz, Trends Magazine, and Kitchen and Bathroom Quarterly. These accolades serve as a testament to her outstanding skills and the impact she has made in the field of renovating homes.

Her dedication to exceeding client expectations and her contributions to the industry solidify her reputation as a leader in the field of bathroom and kitchen design.

With over 36 years of experience in media, marketing, and advertising, Roy brings a wealth of knowledge and expertise to his role at smarterBATHROOMS+.

His extensive background includes working for renowned media and advertising businesses in both the UK and Australia, holding senior positions that have shaped his strategic mindset.

Throughout his career, from Fleet Street to Instagram, Roy has witnessed the evolution of the media landscape, particularly with the influence of digital technology.

This experience has provided him with a deep understanding of how to navigate the ever-changing dynamics of the industry.

As the head of the Marketing & Communications Department at smarterBATHROOMS+, Roy plays a vital role in managing and providing strategic direction and insight.

You can trust that the smarterBATHROOMS+ brand and communications presence is carefully crafted and executed where a client’s positive first impressions of Melbourne’s leading bathroom & kitchen renovator are matched to the company’s actions, claims and it’s values.

This ensures that we leave a comprehensive positive lasting impression and form a great relationship with our clients for years to come.

Russell has been a key member of the smarterBATHROOMS+ team since its formative years. To date, he has designed hundreds of projects for happy clients – including award-winning designs.

For Russell, working within the confines of homeowners’ existing spaces and understanding their wishes and dreams for the project is the challenge and brings him the most enjoyment from his work.

“I would say that I am a ‘function drives form’ kind of designer, but in no way do I see that this must limit aesthetic appeal. On the contrary, it should deliver a total package as nature readily shows us. The ideal outcome should be at once beautiful but also appear as if to be….obvious.”

With over 10 years of experience as an interior designer, Ellen has firmly established herself in the kitchen and bathroom design industry.

As Design & Sales Manager at smarterBATHROOMS+, Ellen is passionate about guiding clients through every step of their renovation journey, from the initial home consultation to the final walk-through.

Known for her trademark cheery attitude, Ellen excels in working closely with clients, providing tailored solutions that meet their specific needs. She has a natural talent for delivering exceptional customer service, ensuring that all clients feel relaxed and comfortable throughout the design and selection stages of their renovation.

Ellen thrives on the collaborative nature of the design and construction process, working hand in hand with the detailing and project management teams to achieve outstanding outcomes and create a seamless, enjoyable experience for clients.

Ellen’s design philosophy is grounded in the principle that form follows function, ensuring that every space she designs works seamlessly and intuitively. And when it comes to colour, she believes there can never be too many options!

With six years of experience under her belt and obsessive attention to detail, Grace is an invaluable member of the Design team at smarterBATHROOMS+. As an Interior Designer, Grace loves getting to know her clients and helping them achieve their dream outcomes. In addition, Grace is a great listener with a natural talent for customer service. When she’s not designing beautiful bathrooms and kitchens, Grace enjoys entertaining her hyperactive Husky x Labrador, watching the footy and savouring Melbourne’s foodie scene.

Caroline is passionate about providing stunning and practical interior design solutions for her clients. Her extensive experience in the industry combined with her ability to listen and come up with creative ideas have made her a highly sought-after member of the smarterBATHROOMS+ design team.

Tintin believes that everyone deserves to have a beautiful home that is functional, stylish, and comfortable. She designs spaces that are not only focused on aesthetics but also function and purpose. Tintin’s warmth and ability to connect with customers make her the ideal partner for any renovation project.

Stuart is an accomplished and award-winning interior designer with an impressive 19 years of experience specialising in bathroom and kitchen design. With a strong background in customer service, Stuart excels in understanding clients’ needs and translating them into beautiful design solutions.

Stuart’s expertise extends beyond design concepts as he is also skilled in the implementation and execution of projects. He possesses excellent presentation skills and  communicates his design ideas to clients to create a comprehensive vision for their spaces.

Working closely with detailers and project managers, his thorough understanding of the design process contribute to the seamless coordination of all project elements.

Stuart’s commitment to professional development and industry involvement is evident through his previous role as a committee member of the Kitchen & Bathroom Designers Institute (KBDi) from 2016 to 2018.

Stuart’s extensive experience, customer-centric approach, collaborative skills, and involvement in professional organisations make him a highly skilled member of the smarterBATHROOMS+ interior designer team.

Nadia, with her impressive 17 years of experience in interior design and design management services, is a true professional who listens attentively to clients, genuinely caring about their needs and desires.

Having worked in design management across various design industries, including interiors, textiles, flooring, plastics, and automotive, Nadia possesses a diverse skill set that allows her to approach design projects from different perspectives.

She has extensive knowledge in  understanding clients and their unique design requirements, and offering helpful guidance at the beginning of a design journey.

In addition to her interior design expertise, Nadia is passionate about staying up-to-date with the latest trends and forecasting colour trends.

One of Nadia’s strengths lies in her ability to establish friendly and meaningful connections with our clients.

This open communication fosters a deeper understanding of the client’s vision and ensures that the whole design team approaches every client to ensure we reflect their individual style and preferences.

Kerry has been a valued member of the kitchen and bathroom design industry for over 12 years. As part of our front-of-house team, she assists our future clients by providing essential information and advice, ensuring they feel supported and informed from the very beginning of their renovation journey.

With extensive knowledge of all the key factors involved in building works and product selections, Kerry is an invaluable resource for clients navigating the complexities of renovating their homes in that first conversation.

She’s the perfect first point of contact, offering insightful guidance on how we can help transform a client’s space into something truly special.

John possesses extensive knowledge of the residential building industry, encompassing various critical aspects of project management and compliance. His expertise includes conducting checks and measurements, performing building inspections on site, and ensuring project feasibility by identifying and assessing risks.

John is adept at administering and submitting building permit applications to ensure timely project delivery, including applications under the Building Act 1993 (Vic). He is experienced in contract administration and management, ensuring adherence to the Domestic Building Contracts Act 1995 (Vic).

John also facilitates planning permit applications, ensuring compliance with the Planning and Environment Act 1987 (Vic). He is skilled in identifying relevant planning scheme requirements, making applications, and liaising with councils to secure necessary approvals.

Additionally, John effectively liaises with owners’ corporations, seeking relevant approvals and making applications in accordance with the Owners Corporations Act 2006 (Vic). His comprehensive understanding of these legislative frameworks ensures that all aspects of the building process are meticulously managed and compliant.

John brings a wealth of expertise to the bathroom and kitchen industry, backed by his qualifications as a licensed builder and an impressive 40 years of experience. He plays a vital role in supporting the design and production teams, ensuring that each project is executed with precision and clarity.

With a keen eye for detail, John ensures that every aspect of a project, from inspection, design to specifications, is meticulously understood and documented. His focus on clarity ensures that all stakeholders have a clear vision of the final result, facilitating effective collaboration and minimizing misunderstandings.

His extensive experience and skills make him an invaluable asset, contributing to the success of each project he undertakes.

Amanda Piyankarage holds the position of Build Office Assistant at smarterBATHROOMS+.

Her role involves providing valuable support to Project Managers and undertaking various key administrative tasks.

Amanda helps Project Managers by managing schedule changes as needed and documenting variations to our client’s project scope.

Amanda maintains and updates our contractor records, which includes managing agreements, updating insurance, licensing, and registration details.

She also assists in gathering the necessary documents and information required to facilitate in the management of our client’s building permits.

Amanda sets up new suppliers in our system, ensuring smooth onboarding and maintaining accurate supplier information.

Amanda has excellent organisational abilities and with her great communication is a valuable member of our Operations Team.

Bill is an essential member of the Build Team at smarterBATHROOMS+. As the professional driver, he takes on the responsibility of handling all rubbish removals and ensuring the timely delivery of products.

Bill’s professionalism and positive attitude shine through in his work. He approaches his tasks with dedication and a smile, always striving to provide exceptional service to both the team and clients. His great energy and enthusiasm create a positive atmosphere on-site and contribute to a harmonious working environment.

One of Bill’s key responsibilities is the efficient removal of rubbish from renovation sites. He ensures that all waste materials and debris are promptly and properly disposed of, maintaining a clean and organised work environment.

Additionally, Bill plays a crucial role in the timely delivery of products. He understands the importance of punctuality and ensures that all necessary materials and supplies are delivered to the renovation sites on schedule. His attention to detail and reliability help to keep projects on track and ensure that the construction team has everything they need to carry out their work effectively.

Elena is a valuable member of our Pre-Operations, bringing a strong skill set and exceptional experience in purchasing. With a major in Logistics and Supply Chain, Elena has a deep understanding of the procurement process and effectively manages the acquisition of fixtures, fittings, and finishes for our clients.

One of Elena’s standout qualities is her great attention to detail. She meticulously reviews specifications, contracts, and pricing to ensure accuracy and to avoid any potential issues. This attention to detail not only helps in maintaining the quality of purchased items but also contributes to cost savings and client satisfaction.

Elena’s coordination and stakeholder management skills are crucial in her role. She is adept at managing multiple projects simultaneously, and coordinating with various teams to ensure the timely delivery of fixtures, fittings, and finishes. Her ability to navigate complex logistics and keep all parties informed and aligned is key to successful procurement operations.

Elena’s combination of skills and qualities make her an exceptional professional in the field of purchasing which contributes significantly to smarterBATHROOMS+ success in meeting our clients’ needs.

Brooke plays a key role in the build office at smarterBATHROOMS+, ensuring that our clients’ maintenance needs are organised and that the Project Managers receive any necessary support with scheduling and coordinating trades.

In addition, Brooke takes on the responsibility of processing clients’ completion packs, which includes managing important documentation such as warranties and insurances.

These completion packs are  very valuable to our clients regarding all aspects of their renovation. On project completion, smarterBATHROOMS+ provides extensive warranties in the majority of our works for up to 10 years.

She is always ready to assist clients and provide support whenever needed, ensuring a smooth and satisfying experience with smarterBATHROOMS+.

Brooke’s familiarity with the company’s procedures and documentation make her an essential member of the build office team. Her dedication to providing excellent customer service and ensuring clients’ needs are met contributes to the overall success of smarterBATHROOMS+ in delivering top-quality renovations and maintaining client satisfaction.

Megan holds a Diploma in Interior Design and Decoration, bringing a strong foundation of creativity and design expertise to her role. As part of her multifaceted position, Megan plays a crucial role in pre-operations planning, including booking building inspections, scheduling projects before contracts are finalized.

She also assists with resolving onsite queries and problem-solving during renovations. Additionally, Megan liaises with Body Corporate and Building Managers to ensure all necessary permissions and preparations are in place before projects commence.

Susan is an energetic and engaging communicator with extensive experience in client-focused project management, and stakeholder engagement. Susan combines her technical expertise with a strong focus on stakeholder needs, actively listening and working collaboratively to solve problems that reduce risks and improve operations.

She applies project management principles to ensure projects are delivered on time, within scope, and budget, while achieving high-quality results and client satisfaction. Her expertise includes project planning, scheduling, risk mitigation, and managing projects.

Whether developing scopes of work, organizing design requirements, or ensuring seamless project execution, Susan is committed to delivering outstanding results that meet and exceed client expectations.

With an impressive tenure of 18 years in the building industry, encompassing both commercial and domestic projects, Nick is a qualified Carpenter and brings a wealth of experience to the Build Team at smarterBATHROOMS+. Known for his trademark positive attitude and unwavering attention to detail, Nick plays a crucial role in ensuring the success of every project.

Nick’s passion for exceptional design fuels his drive to collaborate closely with the design team. By working hand-in-hand, he strives to deliver results that perfectly align with his clients’ visions. Nick’s commitment to understanding their needs and translating them into tangible outcomes showcases his dedication to providing outstanding service.

Michael brings over 13 years of experience to the construction industry.

His commitment to delivering projects of the highest quality makes him along with his colleagues, an asset to smarterBATHROOMS+.

Michael is a qualified Carpenter and this alongside extensive building qualifications has afforded him comprehensive knowledge across all aspects of construction and project management.

Drawing from well over a decade of experience in Project & Operations Management, Nick brings valuable expertise to his role as a Project Manager. With qualifications in Occupational Health and Safety (OH&S), asset management, project management, and construction, he possesses a well-rounded skill set that allows him to excel in his responsibilities.

Nick’s passion for his work is evident through his meticulous attention to detail. He takes great pride in ensuring that every project he oversees runs smoothly.

His commitment to delivering exceptional results is fuelled by his genuine enjoyment of seeing the satisfaction on clients’ faces when they witness the final outcome.

Growing up in an environment immersed in trades and construction, Mirnes has a deep-rooted passion for the building industry. With over 18 years of hands-on experience in building and construction, coupled with his diploma in the field, Mirnes possesses a wealth of practical knowledge and expertise.

When it comes to work, Mirnes embodies a hands-on approach, actively engaging in every task. His dedication and commitment to each project go above and beyond, ensuring that every aspect is executed to the highest standards.

Mirnes takes pride in his work and strives to leave a lasting positive impression on both clients and colleagues.

Michelle is the Financial Controller at smarter BATHROOMS+.

With over 15 years of experience in accounting, Michelle manages and is responsible for our financial planning and analysis, forecasting, budgeting, and the internal financial control of smarterBATHROOMS+.

She is also responsible for our financial reporting to management, as well as our compliance. In her spare time, Michelle enjoys spending time with her family.

Jessica is an exceptionally qualified accountant, fluent in both advanced English and Vietnamese. Her strong communication skills, honed through university and various customer-facing roles, enhance her effectiveness in professional environments.

Jessica’s exceptional organizational and time management skills enable her to meet deadlines consistently while maintaining high standards of accuracy and efficiency. Her keen attention to detail, combined with strong analytical and numerical abilities, ensures precise financial management and reporting.

Jessica’s expertise encompasses a broad range of accounting functions, including invoicing, monthly accounts preparation, financial reporting, and payroll management. She is proficient in handling GST, BAS, intercompany transactions, and bank reconciliations. Additionally, Jessica excels in short-term cash flow management, providing critical insights and ensuring optimal financial stability for her clients or organization.

Her comprehensive skill set and bilingual capabilities make Jessica a valuable asset in adept at navigating complex financial landscapes.

Shivani is a valued member of our Finance team, specializing in end-to-end accounts management. She plays a vital role in ensuring supplier payments are up to date, efficiently processing invoices, and reconciling client and supplier accounts.

Shivani is an integral part of our team, contributing significantly to the smooth operation of our financial processes.

Hams is a media and marketing professional with a solid foundation in digital media. She is highly skilled in communication and exhibits a keen fascination for technology and the evolution of the media landscape, especially in relation to emerging digital platforms.

Hams is responsible for managing various aspects of smarterBATHROOMS+’s digital initiatives. Additionally, she provides valuable support to our designers and project management team by creating various visual communication tools.

Charlie is responsible for managing the many technical aspects of smarterBATHROOMS+’s digital initiatives and internal client programs.

Additionally, he provides valuable support to inter-company projects and the design and marketing departments through research and creating various digital platforms.

Charlie is passionate about AFL football and still plays. He’s a keen concertgoer and enjoys computer programming.

Eloise is a Marketing and Graphic Design Assistant and People and Culture Support professional.

She is passionate about using creative communication to connect with different audiences engagingly and loves using her graphic design skills to transform the ordinary into the extraordinary.

With her optimistic outlook and creative flair, she crafts visually appealing marketing materials for smarterBATHROOMS+ while fostering a positive workplace environment.

Vanessa brings a wealth of experience and expertise to her role as our Systems Administrator at smarterBATHROOMS+. With a background spanning 16 years in Information Technology, Project Management, and Business Analysis, she is skilled in creating streamlined workflows and implementing IT solutions to enhance operational efficiency.

Vanessa’s primary responsibility is to identify areas within the organisation where processes can be improved and streamlined.

With her deep knowledge of IT systems and processes, Vanessa designs and implements technology solutions that empower the teams at smarterBATHROOMS+ to perform their tasks more efficiently.

She leverages her expertise in project management and business analysis to ensure that these solutions align with the organisation’s goals and objectives.

Her contributions drive process improvement, enhance operational effectiveness, and ultimately contribute to the company’s overall success in exceeding client expectations.

Vrushali holds an undergraduate degree in Architecture and Interior Design and began her career as an Architect in Mumbai.

She also gained a Master of Architecture at Deakin University, further honing her expertise in design and construction.

With over two years of experience in the joinery industry, both in Australia and New Zealand, she developed a deep understanding of cabinetry and joinery detailing.

Passionate about the intricate details of construction work, Vrushali thrives in residential renovations, where even the smallest detail can have a profound impact on a client’s vision and renovation.

Lauren has been excelling in interior design and detailing for renovation projects for many years, bringing a problem-solving mindset to create clients’ dream spaces while maintaining highly functional designs. Her ability to manage multiple projects simultaneously showcases her organizational and multitasking skills, ensuring seamless progress and successful outcomes.

She is a trusted resource for assisting designers and our clients with joinery, product, and renovation construction knowledge, leveraging her expertise to support the team and enhance project quality.

Ellyn is a talented detailer and designer where she combines her background in CAD drafting, design consulting and, is a specialist in joinery.

Ellyn has honed her expertise through working on high-end residential projects, where she has developed a meticulous eye for detail while maintaining a clear focus on the bigger picture and overarching design goals.

Her proactive approach includes liaising with project management and installation teams to pre-plan for on-site challenges, ensuring smooth project execution and client satisfaction.

Amanda is an accomplished Architect and Technical Detailer with more than 16 years of experience. Her expertise spans across a diverse range of projects, including residential interior design and landscape design. Throughout her career, Amanda has been deeply involved in every phase of projects, from initial concept design to design development, project management, and construction oversight.

Her proficiency extends to drafting meticulous bathroom and kitchen designs, creating detailed 3D concepts, and developing comprehensive specification plans. Amanda’s dedication to precision and her ability to seamlessly integrate aesthetic vision with functional requirements have earned her a reputation for delivering outstanding results across various architectural and interior design endeavors.

Yunyun holds a Bachelor of Planning & Design and a Bachelor of Architecture, bringing over 15 years of experience in the design and construction industry. Specializing in residential projects both locally and internationally, she combines architectural expertise with project management skills to deliver outstanding results.

Passionate about residential design, Yunyun is dedicated to transforming clients’ dream renovations into functional and beautiful homes. Her ability to balance design vision with practicality ensures that every space is both aesthetically pleasing and highly functional.

With over 15 years of experience in Interior Design and the Kitchen and Bathroom Design industry, Hettel is a highly skilled Detailer and Senior Specification Lead with a Bachelor of Interior Design.

Passionate about creating spaces that bring a client’s vision to life, Hettel adopts a “form follows function” philosophy, ensuring that every design not only looks stunning but also serves its intended purpose with optimal functionality.

Jaymie is a valued Detailer at smarterBATHROOMS+, where she specializes in creating 3D visualizations and preparing comprehensive contract documentation for renovation projects.

Jaymie was a registered Architect in the Philippines, where she gained significant experience as a Design Specialist. In this role, she collaborated with design consultants, contractors, and suppliers on a variety of design and renovation projects.

Jaymie’s diverse background and expertise makes her a great addition to the smarterBATHROOMS+ team.