Google Rating
4.8
Based on 235 reviews
Smarter Bathrooms
4.8
Vera Der A.
08:32 04 Jan 26
From planning to completion, Dee (designer), Deepthi (detailer), Nick Long (project manager) and the wonderful team of trades (from demolition to final touches - carpenter, plasterer, electrician, tiler, caulker, plumber, glazier) have given us the... most beautiful new bathroom. So impressed with the detailed planning and patience whilst changing and tinkering during the planning process. During the build, we made a couple of necessary changes, and a couple of optional ones. All work was accomplished without fuss, with great detail, and executed with beautiful workmanship. Thank you Nick for including us with all the decision making along the way, calmly dealing with the hiccups, providing options for problem solving, and listening to my ideas and making my vision happen. We really appreciated your wonderful, respectful team with great communication and we love being in our new space. Thank you so much 🙂read more
Jacinta R
22:46 01 Jan 26
Robert O.
03:04 30 Dec 25
A seamless experience from concept through to completion. This is a highly professional outfit from the initial consultation and design to an incredibly straightforward contract, expert friendly trades, outstanding workmanship and superb, efficient... project management with great communication. Alex and the team did everything they could to make sure we were happy with the outcome and with a very high attention to detail. Any issues were communicated with photos and an explanation where necessary and unlike other builders I have dealt with, you always felt that you were dealing with a straight shooter with high emotional intelligence. In addition they were incredibly tidy and clean, protected walls and furniture and took their health & safety obligations seriously. The final completion pack with all relevant guarantees, compliance certificates, insurance details and maintenance recommendations capped off a great experience, not to mention that they finished 2 weeks before the estimated completion date. Highly recommended.read more
Shani M.
04:58 28 Dec 25
So happy with our renovations with Smarter bathrooms + !! From the design, through the renovation process to sign off it was seamless and stressless. They took care of everything and it turned out exactly how we had planned and finished according to... the schedule. They pride themselves in taking care of the detail and they care about what they’re doing.Whoever runs that place has got it down to a fine art. Working with Ellen and Lauren to plan the design, then with Nick to manage the build. Communication was excellent and they’re all lovely authentic people. We couldn’t be happier and absolutely love living in our new home.Our renovation was a fairly big job with two bathrooms, one kitchen, one laundry, all lighting and flooring replaced throughout the house. Works completed over ten weeks, just in time for Christmas!!Thanks Smarter bathrooms+, ended our year on a high 😁🌟🙌🏽read more
Jo L.
10:23 26 Dec 25
Smarter Bathrooms did an exceptional job of our kitchen / laundry/ powder room renovation. They were professional, organised, on time with an eye for detail and quality. They respected our home and our time, keeping the job site as clean as possible... during the upgrades. We are grateful to Ellen (Designer), Hettel (Detailed work) and Mirnes (Project Manager), in addition to the wider SB+ team, for all of their efforts. This is the second time we have had used their services and the results have been consistent and relatively stress free.The best thing about SB+ is their ownership of getting it done, done well and right. Things will go wrong on a renovation, how a service responds to that speaks volumes. Gold star SB+ team, gold star.read more
Jacinta R.
02:24 23 Dec 25
Living in regional Victoria and tackling an apartment kitchen and bathroom renovation in Melbourne seemed quite overwhelming until we met with Ellen from Smarter Bathrooms +. Ellen was phenomenal, in her easy going nature, great communication skills... and interior design expertise. It was a super easy process to come up with the designs we liked and make any changes we needed. Everyone in the process has been fabulous, John. Hettel, Alex and the constant being Ellen. From first meeting to handover we have a beautiful kitchen, laundry and bathroom in less than 5 months with minimal downtime out of the apartment. All the trades have been high quality and respectful keeping on track the whole way. Regular updates, FaceTime and photos being sent through when we couldn’t be there. We cannot recommend Smarter Bathrooms enough, 5 Stars!!read more
Magdalena Lopez G.
23:40 17 Dec 25
Everything was very planned ahead to go smoothly during the actual renovating process. I was kept informed every step of the way which was super helpful. The quality of work was great. Everyone knew what they had to do. Timeframes were respected and... maintained. All staff was supper friendly and accommodating. Just overall great experience!read more
Jan B.
20:31 06 Dec 25
One of the most professional services from start to finish that I have had from the SmarterBathrooms team. Design, drawing,project management, trades, invoicing, quality checks and feedback. Would use again and refer any time.
Lisa F.
06:36 18 Nov 25
I cannot rate Smarter Bathrooms highly enough.They were recommended to me, and as a busy working parent, I didn’t have the time to manage trades or source materials myself. Choosing a one-stop shop was the best decision I could have made, and... Smarter Bathrooms exceeded every expectation with their professionalism and excellence.The entire process was seamless (and quick!) and every team member was a pleasure to deal with. Communication was clear and proactive throughout, so I always felt informed and supported. In my professional career, I work with contractors regularly, and Smarter Bathrooms truly impressed me with their processes and attention to detail.We started with one large bathroom containing a toilet, bath, and shower, but our family had outgrown the space and needed a separate toilet. Dee was a superstar in conceptualising and designing two functional, beautiful rooms. The quality of workmanship was outstanding – everything finished to perfection.We absolutely love our new bathroom and separate toilet – it’s a game changer for our family. I would recommend Smarter Bathrooms to anyone looking for a stress-free, professional renovation experience.read more
Matt R.
05:22 10 Nov 25
Smarter Bathrooms did incredible job on our new bathrooms. From start to finish, the team demonstrated exceptional craftsmanship, professionalism, and attention to detail.The final result has truly exceeded our expectations. Every element—from the... layout and finishes to the fixtures and tiling—has been executed beautifully. It’s clear that a lot of care and expertise went into the work, and we couldn’t be happier with how everything turned out.We also wanted to note the safety taken on site which was fantastic to see - we are very much safety orientated and not one mishap occurred due to the attention onsite safety detail. In addition, the cleanliness of the worksite when trades left each day was great and we were delighted to see them take such care of our house during the renovations.We cannot recommend Smarter Bathrooms enough for your next renovation.read more
T S
23:46 15 Oct 25
A truly 5-star experience with Smarter Bathrooms.They are not cheap - and some on here won't get past the quote stage before declaring "overpriced" etc.But as is famously said "Good stuff ain't cheap, cheap stuff ain't good"....and here are... the reasons - they employ top tradespeople who do a thorough and proper job so that, not only does the end result look fantastic, but you know all that beauty is underpinned by quality workmanship and attention to the detail that really matters and ensures decades of use to come.They bring in a wide range of specialist tradespeople, all of it expertly project managed in a timely fashion.Our project involved a kitchen, two bathrooms, a laundry, butler's pantry and a separate toilet (and a full timber re-flooring).As a result we had* waterproofing experts* plumbers* electricians* carpenters* cabinet makers* tilers* corking specialists* flooring specialists* painters* plasterers* designersand of course, the Project Manager.You try and arrange and coordinate all of that and make sure all the work is of the highest quality.A big project and all of it completed in about 3 months. We were able to live in the house while they did it all as everything was carefully planned and sequenced.Everybody associated with our job was a pleasure to deal with - they were all friendly, helpful, courteous, considerate and highly responsive to our wishes.An absolutely brilliant company to deal with - I doubt you could do better.We are absolutely delighted with the result - it exceeded our expectations!read more
Ann M.
04:40 15 Oct 25
I was apprehensive about taking on the renovation of my bathroom but Smarter Bathrooms took all that away and project managed everything from start to finish. The team were very professional, respectful of my home and finished on time! Highly... recommended.read more
Jane W.
03:56 13 Oct 25
Great team, great outcome. Really pleased with how my Euro laundry renovation turned out - it certainly needed an upgrade and smarterBATHROOMS+ delivered! They understood our vision and brought it to life, with great communication and attention to... detail. Responsive, tidy and respectful, the team as a whole are great.Plus, the new study nook and storage cupboard are now essential components of our daily life - thanks again team.read more
Mary R.
02:24 10 Oct 25
I recently had my main bathroom renovated by Smarter Bathrooms and I cannot recommend them more highly. From my first contact with Ellen and the design team they were amazing. My bathroom was small and wanted to have a free standing bath so they... came up with a wonderful design to meet my needs. The trades people were all fantastic ably led by the project manager Damian. Nothing was too much trouble. I changed my mind one or two things as we went along and it wasn’t an issue. The end result is a beautiful bathroom that is lovely to use.read more
Margaret H.
07:06 04 Oct 25
Very happy with my beautiful new kitchen. Ava worked to create a beautiful design in colours to my taste and Nick with the skilled tradesman brought the design to life. I will also note the professional scheduling which meant I always knew when... the various parts of the project would occur.read more
Maree W.
03:27 10 Sep 25
We’re really pleased with how our bathroom renovation has turned out and are so grateful for the care and attention the Smarter Bathrooms team showed throughout the project.A special thank you to Nick for keeping in touch along the way, answering... our questions, and staying across every detail - it made the process so much easier and stress-free.We also want to acknowledge the 'Ellens' for their creativity and professionalism - you truly nailed the design! The whole experience has been smooth, professional, and well-coordinated from start to finish.read more
June C.
12:41 08 Sep 25
From start to end, I can sense the pride in the work and services the team provide and appreciate this. The tradesmen are polite and make an effort to keep the areas clean. The project completed on time to the project plan which I understand is not... easy! I can trust the quality and advice provided by the team. The design team also understood the brief and our style and helped guide us through the process.We did get quotes from other companies that were cheaper, however for our first reno, I'm so glad I went with Smarter bathrooms+ for a hassle free experience, and quality service + workmanship.read more
Kate B.
09:08 27 Aug 25
Perfection! , that’s the one word l would use to describe my experience with smarterBathrooms, after recently completing my long awaited bathroom renovation. From the moment l stepped into the Port Melbourne showroom l was made to feel like my... vision of what l wanted the bathroom to be was front and centre of every single interaction l had with Dee, Mirnes and Ellyn, plus the other wonderful staff l got to meet and work with over the course of this project. I knew what l wanted and the team worked on creating this. The attention to detail, the support in choosing tapware, and other items was always done with great care and time was always allocated to come into the showroom and look at their great stock items. The complete gutting and then renovation of a bathroom has the potential to be stressful, but due to the excellent communication skills of our project manager Mirnes, who never once rushed me asking all my questions, and always available to drop by and check on progress, and ensure everything was perfect!. Dee and Ellyn who always made sure l was happy with how things were proceeding and all the absolutely fantastic tradies ( special mention to John the tiler and Paul) , who were respectful of the family still living in the house ( and the dogs!). My vision was not a standard bathroom one, but the team put their heart an souls into realising my dream bathroom, it is a true masterpiece, and the family love it. Thank you smarterBathrooms for everything, can’t wait till l call you about the laundry!!read more
JAC
03:14 16 Aug 25
Smarter Bathrooms recently completed both our kitchen and bathroom renovations, and we couldn't be happier with the results. They were brilliant every step of the way, from the initial design and detailed planning to the sourcing of all materials,... the execution of the work, and the final wrap-up. Their professionalism and engagement throughout the entire process was excellent. We would most definitely recommend them and wouldn't hesitate to use them again for any future projects!read more
Maureen O.
04:55 25 Jul 25
Renovating with Smarter Bathrooms has been a seamless process. The project manager managed every component on our behalf; demolition, building, tiling, painting, electricians, plumbers....even the professional clean of the area at the completion of... the job. The renovation was completed on time and on budget.read more
Francis L.
08:34 23 Jul 25
Undertaking a home renovation of any kind can be daunting. Smarterbathroom + understand this. Therefore, their process from day one is both personal and professional on every level. I could not recommend them highly enough. Their Team's knowledge... and delivery skills ensure the perfect result for your project. F.Loughran Toorak, July 2025read more
Alison G.
05:22 22 Jul 25
Our new laundry was created from an old storage room at the back of the house. Plumbing was tricky but Smarter Bathrooms was able to find a solution that works. We've been so happy with the project from start to finish. I would highly recommend... Smarter Bathrooms.read more
Louise M.
06:09 12 Jul 25
Great communication and project management means you don't have to think, and can leave the professionals to do their thing.
David W.
10:44 07 Jul 25
We entrusted smarter bathrooms+ with our dream bathroom and kitchen and we were not disappointed. The issues that arise in any project were handled by them without any stress from us. The trades were excellent and proud to be working on quality... designs.This is truely a case of you get what you pay for.read more
A M K.
14:46 05 Jul 25
We engaged Smarter Bathrooms + to renovate our bathroom, build a new laundry room, and install a new wardrobe. We couldn’t be happier with the result.From the initial phone call, through to the design, quotation, and build process, everyone I... dealt with was informative, friendly and professional.The design team had great ideas for our space. They provided good plans, detailed quotes, and helpful suggestions and advice. The trade teams were always respectful and professional and completed the work to a high standard. They were careful to keep the area tidy and protect adjoining rooms.We were given a schedule of the work to be done on each day - and the work was completed as per the schedule.In the end, we’ve had a stress free renovation that’s been completed on budget and on time, and we love our new bathroom, laundry and wardrobe!read more
Mary S.
02:56 03 Jul 25
The team at Smarter Bathrooms Plus has created a lovely contemporary bathroom and European laundry to compliment the deco style of our apartment.The old bathroom had many problems and the brief was tricky 'make a small inconvenient bathroom... spacious, as well as warm and accessible'. It was difficult to find a building company with the capacity to deliver the 'high end' results we were looking for, who were willing to take on a relitively small project. Smarter Bathrooms Plus were the perfect choice.We are very pleased with our new bathroom it is all we hoped for and more.read more
Barb J.
23:10 30 Jun 25
Smarter Bathrooms are that rare company that deliver outcomes and services on time. The team recently renovated my bathroom and kitchen. I cannot recommend them highly enough. All the staff- from CEO, Managers to all tradies were professional,... respectful and punctual!!! They were so easy to work with and accommodated my changes if I made any. Thank you Smarter Bathrooms, I have already recommended them to a friend and they are going ahead with them. Barb Jennings. Carlton, Vic.read more
Warwick S.
03:00 30 Jun 25
An exceptional outcome, I cannot rate Smarter Bathrooms + more highly! From the initial design process through to the completed project the company was outstanding. The designers are highly skilled and very helpful throughout the design and... selection process. The construction period went very smoothly and our project manager was always on hand to answer any of our questions. We knew exactly what was going to happen each day and they kept to the schedule very well. The quality of the construction and overall finishes is excellent and I really believe that they have created a beautiful and quality bathroom that will meet our needs for many years to come. Thank you so much to the team at smarter bathrooms +, I could not recommend this company more highly.read more
Google R.
23:56 13 Jun 25
We got 3 quotes and in the end we went with SB+ despite it being the most expensive. Our bathroom is small so it needed to be as functional as possible but also creative with space. They were amazing from the start; from Stuart and Amanda who led us... through the design process to Damian and the trades, we have a great experience. Now we have a lovely new bathroom and some cabinetry in the lounge. We are very happy.Yes they are a bit more $$, but the service and quality is exceptional! Thanks so very much! Cheers K & Tread more
Camille L.
21:50 08 Jun 25
After 20 years of putting up with our bathrooms and Laundry which were so dated and non-functional we finally get to enjoy the beautiful and very functional bathrooms that SmarterBATHROOMS+ delivered on time.A big thank you to Ellen, Mirnes,... Hettel, Majed and the SB super crew who worked on our project and were very respectful of our dogs, house and were always friendly and accommodating.We highly recommend using SB’s for your project. They are a hard working team of professionals who you can rely on to deliver.We couldn’t be more thrilled!!read more
Nick
04:01 03 Jun 25
Our renovation went really well - from the initial design meeting through to completion, all the staff at Smarter were responsive, patient, understanding, and always had our best interests at heart.My wife and I and our growing family couldn’t be... happier - the results are fantastic!The project was completed on or even just before the agreed date and within budget, I am sure few people doing an extensive renovation reach this milestone!A very professional organisation and highly recommend.read more
Pete L.
01:27 20 May 25
Happy to recommend Smarter Bathrooms. On time and on budget. General standard of trades was good, polite and efficient, and typically ensured everything was clean at the end of each day. Our project manager Michael, kept everything moving along... well and attended to the few mistakes which were made. We had two bathrooms renovated, one at a time.read more
Pam L.
23:56 08 May 25
I was very happy with smarterBATHROOMS + .They made the whole renovation experience very smooth and easy.I love my new kitchen, bathroom and laundry.
Geoff H.
05:33 08 May 25
Just used Smarter Bathrooms Plus to completely upgrade my parents bathroom. Fantastic, friendly and professional team. Great knowledge and service. Enjoyable and worry free process from start to finish! Couldn’t rate this company high enough.
A R.
03:33 04 May 25
I engaged Smarter Bathrooms+ to do a complete renovation of the small bathroom in my apartment. The whole process from initial design consult with Ellen to the close out meeting was a very positive experience and I am very happy with my new... bathroom.I chose to work with them, in part, because I needed to be able to walk away on day one and return 6 weeks later to a finished room, and that's exactly what we were able to achieve.The project was well-managed, the few queries/adjustments that arose were able to be handled quickly and efficiently by text or video call. Importantly for an apartment, they were happy to work within the Owners Corp rules and there were no complaints from other residents during the works.Trades did a great job and kept my apartment surprisingly clean considering the amount of work done in a relatively tight space.Above all, the team were wonderful to work with for my first renovation project. They listened to what I wanted to get out of the space, gave me practical solutions and delivered a high quality end product with friendly and professional service from start to finish.Big thank you to the dream team - Ellen, Hettel, Majed and Georgia.read more
Neil W.
08:15 24 Apr 25
We just had our ensuite renovated by Smarter Bathrooms and are very happy with the outcome : a stylish & functional bathroom.A detailed and iterative design process was followed by an on time start and finish in just five weeks. All the trades were... courteous, tidy & reliable and all their work was to a high standard with great attention to detail.Thanks especially to our designers Ellen & Stuart and our project manager Majed.You have exceeded our expectations.read more
Glenn T.
01:34 26 Mar 25
We have just had SmarterBATHROOMS+ renovate our Kitchen, Main Bathroom, Ensuite, Laundry and Powder room. From the onset we have felt like we were in good hands. From our designer Tintin, to our Project Manager Nick and all the tradies, they have... been fantastic to deal with. Yes, issues arose, but the Project Manager worked with us to overcome those issues. The end result is beautiful and functional wet areas that will serve us well for years. I highly recommend SmarterBATHROOMS +read more
Janelle B.
23:14 23 Mar 25
We cannot recommend Smarter Bathrooms highly enough! From start to finish they were professional, communicative and a pleasure to deal with. The designer Grace, Project Manager Mirnes and entire team and trades were professional, polite and the best... we have ever dealt with. They took such considerate care of our home and quite often ran ahead of time.We love our new en-suite bathroom and walk in robes! It is better than we could have ever imagined! We are now planning our next project and wouldn’t consider using anyone else!Thank you Mirnes, Grace, Hettel and Smarter Bathrooms team we are so very happy!read more
Susan W.
10:54 17 Mar 25
Professional and friendly delivery of quality workmanship.
STEFAN W.
01:10 08 Mar 25
Over the past eight years, Smarter Bathrooms have successfully renovated my home three times, and I can't praise them highly enough. I wouldn't consider using anyone else.
Peter H.
23:37 17 Jan 25
Smarter bathrooms recently completed a project for us (Dec 2024) which involved a redesign of our master bedroom, ensuite bathroom and a new walk-in wardrobe.Like most projects, there were some ups and downs but the end result that was delivered... by the team is great and we are very happy with the finished outcome.All challenges faced during the project were handled professionally and to our satisfaction. The smarterBATHROOMS team were good to work with and had similar levels of attention to detail to my wife and I. They always responded to feedback with good grace even when the tiling on the curved wall wasn't quite right for the third time. ;-)We highly recommend them. They are a professional, trustworthy business. We will consider them again when we come to do future refreshes of our kitchen and family bathroom in the coming years.read more
Gill W.
01:23 14 Jan 25
Our experience working with the team from Smarter Bathrooms was simply wonderful. From our first meeting with Grace and Dee the process flowed effortlessly. Nick was a fantastic Project Manager and the team he bought together were incredible.There... were no hidden surprises and they listened to any concerns we had. Their ongoing care is very much appreciated and we could not recommend them more highly.Gill & Peterread more
Karen B.
03:50 01 Jan 25
We waited 27 years to renovate our bathroom and I am more than happy with the result. From the moment I made the first phone call to the time the keys were handed back to me, the team at Smarter Bathrooms+ were excellent. The Designer made sure... that the bathroom design was exactly what we wanted and within our budget - she was also able to take our small space and make it feel large! It's the first time we have ever felt like we had a bathroom that was roomy! Time was taken to make sure we were happy with all aspects of the build.There were no surprises during the build as a comprehensive initial investigation uncovered any additional work that was required. This was good as it was all factored into the costs at the start. If we needed to adjust anything to compensate for this we were able to do this at the start.I was also very impressed with the Project Manager of the build. He kept us up to date with all of the work. We received a calendar in advance indicating what to expect each day and if this changed the Project Manager advised us in advance. He was also very responsive to any questions that we had. Likewise all of the trades that they used were polite, caring of the home they were in (as we were onsite for the build), and all were experts in their trades.Overall, I would recommend Smarter Bathrooms+ to anyone who wanted to renovate a bathroom, kitchen, laundry, etc. Their communication is excellent, their work at all stages is outstanding, and the end result is 11/10!(Please note photos are pre clean - when they hand the keys back the bathroom is spotless.)read more
Des P.
21:58 20 Dec 24
We would thoroughly recommend them for their professional approach that adds value and delivers a great result.
Amanda G.
11:25 04 Dec 24
We had a wonderful experience with Smarter Bathrooms. The work was an excellent standard, the tradesmen were professional and friendly, the work was completed as agreed and the end result was stunning. We are now planning a Kitchen Reno with them,... after our experience of doing the ensuite. Highly recommended for an easy, well-coordinated stress-free renovation.read more
Anne H.
01:30 30 Nov 24
So happy with my new bathroom, it’s even better than I imagined!
Amy L.
01:50 31 Oct 24
Excellent service!! Amanda designed my dream bathroom, blending seamlessly with the rest of my home. Vrushali and Ellen guided me to select the perfect details and finishes, and intricately outlined each step of the plans for me to see. Mirnes was... an exceptionally organised project manager who ensured the build was finalised by the expected completion date and coordinated exceptionally outcomes at each step of the build. I love my new bathroom and cannot thank the team enough!read more
Irma P.
00:55 29 Sep 24
We are glad to have chosen smarter bathrooms, the team made the whole journey smooth and pretty much stress free. The workers were also mindful to keep our home tidy and clean as they complete they work each day. The completed bathroom was exactly... as presented in the design and material selection.read more
Narelle C.
05:48 28 Sep 24
We recently finished our bathroom renovation with smarterBATHROOMS. Our experience from initial design consult, through to selection, competing the renovation and the final result has been fantastic. The communication throughout was consistent and... kept us up to date as to the progress. Both our designer and project manager offered great ideas and were responsive to questions or concerns. I would highly recommend this great team.read more
edwin M.
00:01 16 Sep 24
This is by far the best renovation team I have worked with. Their customer service is just amazing, they are super organised and have fantastic streamlined processes, they always keep us in the loop and are fantastic at communicating. On top of... that they finished our bathroom reno 1 week in advance! Highly recommend them to anyone looking for a best in class team to complete your renovation!read more
Jane S.
00:18 02 Sep 24
I am so thrilled with my new bathroom! Smarter Bathrooms+ has been magnificent- from their excellent support and advice, their attention to detail, to their professionalism and communication. My experience with Smarter Bathrooms+ has been... unparallelled.Amanda and Dee were very knowledgable, attentive and patient as they took me through the design phase. I have a beautiful yet functional bathroom with so much storage space. Every tradie was meticulous and checked that I was happy. If Smarter Bathrooms said that they would be there, they were. They genuinely cared. (I had an unrelated plumbing problem. Nick and Nei came on a late Friday rather than have me in trouble over the weekend.)I have attached a photo of the tiling as the tiler did an excellent job of matching the pattern. I requested a door stop and was given an elegant doorstop, not just your regular run-of-the-mill one.I asked for a bathroom with a Wow factor and that is what I have. I believe I couldn’t have achieved this with any other company.read more
Eleanor J.
02:48 26 Aug 24
I highly recommend Smarter Bathrooms+ for bathroom renovations. They demonstrated rapid progress throughout the project, completing everything on time and with exceptional quality. The design they provided was not only beautiful but also tailored... perfectly to our needs. The team was professional, skilled, and a pleasure to work with. If you're looking for a reliable company that delivers stunning results efficiently, Smarter Bathrooms+ is the way to go!read more
Lynda Moore Laurent R.
03:59 17 Aug 24
We recently had a bathroom and an ensuite renovated by Smarter Bathrooms+, and highly recommend them for their professionalism and quality results.From the very beginning, at the design stage, Stuart and Megan were attentive to every small detail.... While we welcomed and at times relied on their expertise and advice, they also took care with our specific wants and needs. This means that the end result is beautiful to look at, a dream to use, and reflects our own unique style.Michael and his core team of tradespeople were a pleasure to work with. Care was taken at all times to protect adjoining rooms, floor coverings and walls. Everyone was committed to doing their part to contribute to the solid working relationship and delivery of a quality product. Communication was good throughout. While we struck problems from time to time (what major project doesn’t?), Smarter Bathrooms always found solutions and rectified mistakes, prioritising customer satisfaction and the quality of the build above all else.We can’t be happier with the results, and look forward to enjoying our warm, tastefully designed, beautifully built, functional bathroom and ensuite for many years to come.A huge thank you to the whole team, including Nadia in the Port Melbourne office. We will be forever grateful to Stuart, Megan, Cody, Michael, Maudie, Daniel, Kris and Jason. If you’re after quality, good process and a relationship you can trust, you can’t go past Smarter Bathrooms - they’ll take care of you.read more
Amy W.
12:01 12 Aug 24
We are really happy with the finished product! The entire Smarter Bathroom team have been a pleasure to deal with and we have felt that our job is important and that our satisfaction of the job done is a priority. The process from design to... completion was clear. We never felt that our questions were a bother, rather Smarter Bathrooms promptly, patiently and professionally answered each and every question. Having a dedicated PM overseeing the job, pulling it all together, problem solving, and ensuring a quality product is a massive value add.read more
Rachel D
00:27 11 Aug 24
Smarter bathrooms have been great from start to finish. They have been only too happy to address any small issues and they worked well as a team. They ended the project ahead of schedule and kept me informed the whole way through.
Elspeth M.
08:25 11 Jul 24
From my initial approach to Smarter, I was impressed. Nadia responded to my queries in a polite, informative manner and soon after I was introduced to the lovely Ellen who soon got the ball rolling in regard to my bathroom renovation.If patience... is a virtue, then Ellen has it in spades. A previous costly renovation a few years earlier, had resulted in me having a badly leaking shower recess and suffering much angst, so I was reluctant to commit to another project without adequate assurance that the faulty construction would not be repeated. This Ellen provided along with her excellent knowledge and experience in the design filed. Then along came the calm efficiency of the delightful Vrushali. Between them, Ellen and Vrushali got me over the line.Next came Mirnes. What can I say! What an amazing Project Manager. From the outset, Mirnes inspired confidence and showed an incredible ability to check each stage of the construction, ensuring that work was being completed to the highest standard. His standards are high and for that I am extremely appreciative. If Mirnes says something will be done, then you can rest assured that it will be done. Along the way, I had to regularly touch base with Ellen and Vrushali with a stream of queries and question and they always got back to me promptly and never once did they make me feel that I was being a nuisance. although I am sure at times I was!As I mentioned previously, the tradesmen seemed to be genuinely friendly and keen to provide an excellent quality of work. They were considerate of working around household dynamics.To summarise, my reason for rating Smarter so highly is that I feel fortunate to have had such a great team working on my behalf to ensure a satisfactory outcome of my bathroom renovation. Excellent communication at all times, excellent friendly personable approachable tradesman, excellent time management and excellent standard of care and responsibility. What more can I say. Thank you.read more
Philbo B.
06:56 26 Jun 24
From the outset, with every interaction from planning to implementation to final touch ups, the process was easy and I had the assurances I needed that everything would go to plan.I shopped around and did my research, but no one else showed the... charm and kindness of the Smarter Bathrooms+ staff. A lot of people will focus on the final product as the only thing that matters. It's not! The stress of a renovation can be debilitating, but every corner I turned, someone at Smarter Bathroom's had the answer to my query or assurances of that things will work out and the final product will be amazing.And let me say, they weren't wrong: the final product is incredible. Well beyond my expectations! When you see the quality of the work - from the tiling, to the paint, to the glazing, to the cupboards and more - you know you got everything you paid for and then some.Thank you, thank you, thank you to everyone at Smarter Bathrooms+. I tell everyone I bump into about how amazing your work is. All accolades are well deserved.read more
H Will4 (.
08:45 19 Jun 24
I wish I could give these guys more stars! We’ve just completed a Kitchen, laundry, bathroom & wardrobes project with Smarter Bathrooms + & I’m in love! From start to finish Smarter Bathrooms + were fantastic with the design concept, planning,... fitting selection, building & execution. Our project was completed in 10 weeks! Big shout out to Nick Cook our Project Manager who went above and beyond to keep our project running without hiccups. Also, Stuart & Aaron the design team who made our vision our new reality! Thanks you guys 😃read more
liz H.
23:04 05 May 24
Smarter Bathrooms renovated our bathroom and kitchen and the experience from start to finish was outstanding. We were kept informed about each step and progress, they were conscious of our budget, found solutions to enable us to do what we wanted,... and the whole team, design and construction, were an absolute pleasure to deal with. Having had so many friends with renovation disaster stories, we consider ourselves extremely fortunate to have worked with such a professional company, with processes in place that meant the project was completed on time and to a very high standard. Nothing was too much trouble for Daniel, our wonderful project manager, and Ellen and Aaron, our design team, gave great advice and a wide range of options. Cannot recommend highly enough.read more
Kathy C.
06:43 26 Apr 24
From the design with Ellen (thank you for your infinite patience); the project spec with Vrushali to the project management with Mirnes - the communication was excellent and the whole project well managed. We are extremely happy with the... renovation. I would highly recommend this team.read more
Jacqueline H.
08:22 19 Apr 24
From my first contact, to the final walk through of my renovations, I couldn’t have asked for more from this company. Ellen, the designer created two new bathrooms & a kitchen by listening to exactly what I wanted. There was no pressure to add... things for the sake of it. Every meeting was conducted with friendliness, patience, kindness & attention to detail. No stone was left unturned to provide me with exactly what I wanted. I’ll admit to being full of nerves about the scope of the renovations that would be undertaken. Far larger than first planned. However once I handed the keys over to the project manager, & left them to it, the nerves disappeared. The company dealt with the body corp, the concierges & made sure none of my immediate neighbours were inconvenienced. Since the completion of the project, the company has endeavoured to fix any minor issues with speed & thoroughness. I cannot recommend this company enough, & in fact I have passed on their details to a neighbour.read more
Brendan M.
12:01 12 Mar 24
I had my bathroom and kitchen renovated by Smarter Bathrooms. I couldn’t recommend them highly enough. From start to finish the experience was excellent. They showed true care and attention throughout the job. They took out all the stress and worry... by managing the job to an extremely high standard. I am delighted with the craftsmanship and the quality of the end product. They came in on time and in budget. The team went above and beyond and helped address any issues or extra requests that came up.Thanks to Grace, Hettel and Daniel for all your hard work and support.read more
Karen C.
06:19 02 Mar 24
So Happy!We have just finished the major renovation of our kitchen and two bathrooms. This was our first renovation in years and Ellen our incredible designer, Hettel the spot on detailer and project manager Daniel ensured that we were supported... the whole way through the process. We must also mention the skilled tradespeople who crafted our spaces. Their work is superb. The finished product is beautiful.From beginning to end our team was available to answer questions, give advice and work to make sure we were happy and the work was done safely, on time and to a very high standard.We cannot recommend Smarter Bathrooms+ more highly. If you are thinking of renovating ring and make the time for a chat. You won't be disappointed.read more
David T.
00:04 16 Feb 24
We have just completed two projects with SmartBathrooms+, one was a Bathroom & Ensuite renovation at my son's home and the second was a laundry renovation at my home.We recommended SmarterBathrooms+ to a family friend and they were extremely happy... with the renovation to their Bathroom and will now look at renovating their kitchen.SmaterBathrooms+ provide a very professional, complete service from design, assistance with product selection and a very professional installation team.Great work and we highly recommend the SamarterBathrooms+ team.read more
Debbie T.
05:09 27 Jan 24
Smarter Bathrooms made our bathroom reno stress free. The end to end process from design through to installation was painless. The step by step brief outlining the stages and what we can expect completely put us at ease. The whole team from... design, project management and trades were friendly and professional, and completely respected our home during the renovation. We are so pleased with the finished bathroom, it's such a gorgeous space - love it!read more
Jim T.
10:05 01 Jan 24
What can I say Smarter Bathrooms were absolutely amazing.Don’t bother wasting your time , energy or money with any other company.Communication, trades, workmanship, the staff are the best.TinTin in design , Nick Long supervising the trades and... timelines is first class.I wish I could give 10 stars.Thank you so much Smarter Bathrooms, you an amazing company , and the Google reviews show this.Well done.read more
Jason W.
05:20 08 Dec 23
The team at Smarter Bathrooms is outstanding. We went to them with basic ideas for our kitchen, laundry, ensuite and bathroom which they turned into a stunning result. The entire team made the experience from initial discussions to handing back... our keys seamless. Ellen, Hettel, Nick and his trades team are exceptional at what they do. Their professionalism and customer service is second to none. We'll definitely engage them for future projects.read more
grainne D.
02:04 02 Dec 23
We've just finished a full house reno with Smarter Bathrooms +It was such an easy, seamless, stress free experience. The process was explained to us from the start so we knew what we were in for, from design, selection, build, handover and post... handover.The reno started on time and finished on time with very few surprises in between. We absolutely love the end result and wouldn't hesitate in recommending smarter bathrooms +.read more
Peter M.
00:44 30 Nov 23
We recently had completed a major, Kitchen, Bathroom & Laundry renovation that was mainly cosmetic, but with some major structural work completed as well. From initial consultations with the designer (thank you Grace), through to design (thanks Dee)... and then the build (a great big thank you to Nick & his excellent tradespeople), the whole project was as seamless as possible and the quality of construction has been superb.What sets Smarter Bathrooms+ apart from the others is everyone's willingness & desire to make you, the client completely happy and if there are any doubts at all, you are contacted immediately and all solutions are discussed honestly and openly.If you are looking at renovating, please ensure that you contact Smarter Bathrooms+. You won't be disappointed.read more
Lesley V.
06:45 25 Nov 23
Smarter Bathrooms completed our kitchen, new ensuite, powder room and laundry. From the initial design consultation through to final signoff, they were easy to deal with, had great ideas and got us very keen to complete the project. Great... communications and nothing was too much trouble. Any issues we raised were immediately addressed. We were continually impressed by the teams workmanship, as it was always at a very high standard, and the whole team were extremely professional and took pride in their work. We would happily recommend.read more
Simon S.
01:27 10 Oct 23
We have used Smarter Bathrooms+ for 2 bathroom renovations in our apartment, along with a wall cabinet installation. The process has been great from the start, very friendly team of staff looking after the overall project. Ellen, Aaron and Daniel... have been great to deal with and perform their jobs extremely well in what is a difficult situation overall with bathroom reno's inside an apartment. All of their onsite team have also been very careful not to damage any other areas of our apartment and every one of them have been on time and easy to deal with, even for changes along the way.We would have absolutely no hesitation in recommending the team at Smarter Bathrooms+ to any friends or family. In fact we might be seeing them in the future as people within our building are asking who we've used and we have already recommended them to a few others.A big thank you to the team at Smarter Bathrooms+ 🙂read more
Daisy B.
01:24 17 Aug 23
John
03:17 16 Aug 23
Smarter bathroom are awesome. They renovated our kitchen, two bathrooms and laundry, and also redid all of our lighting.From start to finish it’s a fantastic process - they came on site to visit our home as part of design and came up with a great... concept that we loved, bringing space and light throughout.Ellen and Dee created a great vision, and Brett delivered it on time and budget. We couldn’t be happier with the result. The team at SmarterBathroom are awesome and I’d definitely recommendread more
Sing T
04:42 12 Aug 23
We are happy with the outcome of our renovation with Smarter Bathroom. Sharing some before and after picture which is quite a drastic change.
Finn K.
01:29 06 Aug 23
I am very happy with SB's bathroom renovation- it looks superb! And along the way the designer, project manager and their other personnel were always ready to adjust details as they came up. Expensive? Yes, but you get what you pay for 🙂
Linda C.
07:02 04 Aug 23
When you contract with Smarter Bathrooms, you are treated as though you are a very valuable customer. Everyone is courteous and respectful, the tradespeople are tidy and friendly and end product looks great. Thank you to all involved in the... renovation my bathrooms.read more
Richard C.
04:16 30 May 23
Cheryl B.
08:23 20 Mar 23
We are very happy to recommend Smarter Bathrooms and their team of friendly professional staff.We have just had our family bathroom and powder room completed on time and are very happy with the end result.Thanks to Ellen and Dee for listening to... my ideas to create a design that is practical and blends with the aesthetic of our house but still looks contemporary and cool.Thanks to Brett and fantastic team of trades for being efficient and well coordinated. We were so happy with all the finishes.The team were very helpful and made the renovation experience a relatively stress free process.We are very happy customersread more
Trish T.
06:16 09 Mar 23
I specifically looked for Vanessa Cook to do our bathroom, given the amazing work she had done for us in the past and I found her at SmarterBathrooms+, Along with Nick, Aymen and the SmarterBathrooms+ team, we now have an incredibly beautiful... bathroom that exceeded all of our expectations. Not only that, you couldn't wish for a friendlier, more communicative and professional bunch of people. Nothing was too hard for them to sort and the message was crystal clear - 'we want you to be happy and we will do what it takes to make sure you are!'. Couldn't recommend them highly enough.read more
Eliza
22:52 03 Mar 23
We are glad we decided to go with Smarter Bathrooms. We are so impressed the project finished on time, big thanks to our project Supervisor Michael. We didnt need to be there during the project, Michael arranged everything with our building manager.... He responds outside office hours, goes above and beyond to deal with our odd requests, and comes in the weekend to make sure we are 100% happy. Nothing is too much trouble. Our designer Tintin has been very patient and accommodates our requests. The cabinetry work is top-notch. Thank you Smarter Bathrooms!read more
St. “SD25” D.
06:26 10 Feb 23
Very impressed with their professionalism and their attention to delivering on time and without compromising quality. They are also very nice people.
Maureen W.
00:22 06 Oct 22
Our renovation couldn’t have been easier and so happy with the result
Julie S.
01:34 29 Aug 22
Jacob B.
01:20 26 Aug 22
5/5. Best quote out of multiple companies I engaged with. Very easy process from start to finish even with us being overseas during the renovation process.
Georgina G.
03:02 12 Aug 22
Great Team & Wonderful ResultWe are so pleased we chose Smarter Bathrooms for our Kitchen & Bathroom/Laundry renovation. Right from our first meeting we knew we were in great hands.Our fabulous team of TinTin our Designer and Vrushali our... Detailer helped us step by step through the design process, choosing tiles, cabinetry, colours and accessories with meticulous detail and Brett our wonderful Project Manager supervised the works like it was his own home.We were so impressed at how the team looked after our home with dust covers, floor protection and the extremely high safety standards for their tradespeople. They even protected our neighbour's homes from dust and debris which they appreciated very much.We love the finished result and the superb quality of the work. we highly recommend to others.read more
Winnie V.
16:32 15 May 22
Simply amazing - I asked Smarter Bathrooms+ to renovate a small to medium sized bathroom at my place, and they did a wonderful job. The work was of the absolute highest quality, I've never seen tiling work done so meticulously and the attention to... detail was amazing.Michael, Mirnes and Grace did an absolutely amazing job of designing the bathroom and making sure the renovation went as smoothly as possible. Special mention to Sajjad the person who did our tiles, he did a phenomenal job and made our bathroom look so professional and high quality.It's not just the skill and top quality designs that have me raving about this business - it's actually the people who run this business and those who work for it. EVERYONE I've had on the project was extremely respectful, kind and pleasant to deal with - always happy to answer questions, they always cleaned up at the end of the day, and always super polite, honest and responsible.I don't know how you guys do it but they've managed to team together the best people who will treat your house with utmost respect and care. It was seriously a 11/10 experience all around, if you want the ultimate peace of mind and a guaranteed beautiful, high quality and long lasting bathroom, go with these guys.Also they are super responsive DURING the project - I may have texted Michael/Mirnes at odd hours with questions and they always replied me ASAP with as much detail as possible and they were extremely helpful. I needed something small fixed, and Michael was there the next day. They are very responsible and will look after you like family.Google will only let me max out at 5 stars, but would give these guys 10 stars if I could! You will be in the safest, most skilled hands if you choose to go with this company. You will be treated with the utmost professionalism, kindness and care. Everything from start to finish will be carefully considered and covered for you :)Thank you again for the wonderful experience!read more
Ros D.
04:58 05 Apr 22
Phil B.
01:23 21 Sep 21
These guys were great! They worked through Covid and respected all the restrictions to make us feel comfortable. From design to installation we were happy with every step and we are fairly fussy. It was a difficult job in an old, badly constructed... downstairs space in a 60's house. We had specific needs and they met every one of them. We needed a deep but small bath and a seperate toilet and shower in a very small area PLUS we wanted a Japanese influence. Since completion the renovation has worked brilliantly, beyond our expectations. Could not recommend this company highly enough. On time and on budget! All staff were dedicated to the job and completed each stage with care and pride. Top shelf!read more
E K.
11:54 16 Sep 21
The SB team were a pleasure to deal with from start to finish. Grace was honest and professional upfront and helped me design something beautiful, the trades were knowledgeable and professional, and the job (led by Mirnes) was delivered in a timely,... and efficient way. Mirnes was responsive to my questions and ideas. The process was smooth and the result looks amazing. Thank you team Smarter Bathrooms.read more
Nicola M.
07:30 02 Sep 21
Without any hesitation, we would recommend SmarterBathrooms+. We had two bathrooms and a laundry renovated over May and June 2021.We've waited to write this review because we didn't want to be clouded by a transient new bathroom glow! However, two... months later and we couldn't be happier - both bathrooms look amazing. We wanted our ensuite to be bright and functional. The design was well thought out, and in reality moving around in there every day is easy and natural. We wanted our family bathroom to feel more like a sanctuary and I have never felt so relaxed in our massive bath with a good glass of wine and some mood lighting.Above all else, the design process with Ellen was fun. She listened to us and understood our style straight away. We trusted her, and at the same time felt very comfortable questioning some of her suggestions. She went above and beyond and made some daunting decisions feel easy. We also completely trusted our project manager, Kris. He was incredibly patient with all our naive trade questions and most importantly he had a higher level of attention to detail than we did. The organisation of all the people and trades seemed effortless from our perspective, and that is with a lockdown in the middle of our renovations when we were both working from home. All the individual tradies were polite, on time and left the space clean at the end of each day. It was also an easy process to change a faulty shower head once the project had finished.The whole project was on time and on budget. It is hard to put a price on well-informed, thoughtful design and excellent project management. As many of the other reviews say, SB+ are not the cheapest company, but we would say their expertise and level of service is well worth it. Not only would we highly recommend them to others, but we also look forward to renovating our kitchen with them. We are very happy, returning customers!read more
Christine W.
06:33 27 May 21
Smarter Bathrooms+ made the whole process of construction of a new bathroom as smooth as practicable. From design consultation through construction to completion was a fairly painless endeavour. Our resulting in a bathroom is magnificent and we... are thrilled. Our site manager Peter kept us updated throughout and all the trades were skilled, diligent and respectful. They were very responsive after completion with a couple of very minor issues that were quickly rectified. I have confidence in recommending their services to others and I would definitely use them again.read more
Camilla Q.
01:44 19 May 21
We couldn't be happier with Smarter Bathrooms! We used them in 2019 to completely redo our upstairs master bedroom, bathroom, robe and study area and our downstairs bar. We got them back again in 2020 to redo our kitchen and convert our rumpus... room into a home office. Our second project was particularly challenging due to COVID restrictions and being heavily pregnant, however we got there in the end and we now have an incredible home that we love so so much! On both occasions, Russell was our designer and Nick Long our project manager. You'd really struggle to find a better team. We would definitely use them again in future 🙂read more
Michael H.
00:39 26 Apr 21
We highly recommend Smarter for your kitchen or bathroom, quality finishing, work to timelines and excellent, open communication guiding you through each step of your renovation. From design (Alexa) to project management (Antony) we couldn't be... happier with our beautiful new kitchen. Thanks againread more
toni M.
11:06 23 Apr 21
I had no idea how much gutting and replacing an upstairs bathroom would or should cost but I had been burnt before from trying to do renovations on the cheap so I chose Smarter Bathrooms despite their quote being a bit higher than the others. I am... so glad I did because their service was comprehensive.From a design consultant who helped with the plans to all the competent trades overseen by a project manager my experience was very good.Can’t say 3 weeks of tradies in my place with all the expected noise and dust was a holiday but Anthony, the project manager, was so across everything and so responsive to any query or issue, he made it all as positive as I had hoped. He came every day, sometimes multiple times to check progress and make sure I had no problems and when any minor issues arose he dealt with them straight away.The company were very reasonable to deal with and fixed a couple of other small things for me while they were there.I love my shiny new bathroom and I think it was great value in the end.read more
David M.
06:20 22 Apr 21
We highly recommend smarter Bathrooms. They were so helpful during the initial design process and wonderfully supportive throughout the entire renovation.We are absolutely delighted with the final result and the quality of craftsmanship is of the... highest standard.read more
Dave R.
03:02 28 Mar 21
Smarter Bathrooms have completely renovated our bathroom. We live in an apartment building on Port Phillip bay at Port Melbourne which has strict protocols for any renovation to minimise noise and inconvenience of other owners.. The team met all of... these requirements as well as meeting all of the scheduled timelines. This allowed us to plan our activities during the renovation. All of the tradespeople were very professional and the supervisor was always accessible to answer any queries. We are very pleased with the result and would not hesitate to recommend this company.read more
T
09:47 26 Mar 21
Mirnes did a fantastic job project managing my new bathroom. His attention to detail and overall care and skill was outstanding and much appreciated. My build was in an older style Art Deco apartment and Mirnes tackled each obstacle with patience... and professionalism. The end result is outstanding and I am very pleased!read more
Lex T.
02:46 22 Mar 21
After a lifetime of renovations we’ve finally found the perfect solution Smarter Bathrooms,Perfection from a young, enthusiastic, professional team
T N.
07:38 19 Feb 21
If you are looking someone to handle your renovation, you are in good hands with Smarter and better still, when they say they guarantee it, they mean it.Update 19 Feb 21: We had an issue with the under floor heating where it was shorting out the... electricity in our bathroom. With other companies, you'd be chasing through hoops to get their tradies to come out and look at it and then tell you if they will do it under warranty and generally it is a bit of a nightmare. However dealing with Smarter was quite the opposite. After a few calls, they came out to look at it, told us what the problem was and then helped to schedule for it to be fixed. It all went very smoothly and stress free. Everyone that came out was friendly and punctual. If they told you they were going to be there at 9, they were there at 9. You didn't have to chase them up. Thanks to Mark and the warm tech guys for making the whole process stress free.Original Post: This was the second time we used Smarter Bathrooms and we were once again very happy with the results. In our second time around, we didn't even shop around. We already knew we wanted to use Smarter Bathrooms again.Renovations can be a truly stressful time but the Smarter Bathroom guys minimize the stress in every conceivable way.In my review, I won't talk about how great they were, you can read about that in other reviews. In this review for my second time round, I'll outline two key learnings from my experience with Smarter Bathrooms that might help you in your bathroom renovations.Key learnings:1. Listen to your designer. Both times we worked with Russell and the first time around he suggested underfloor heating. But being a cheapskate, I decided to go with heated towel racks instead. The second time around, guess what we got? Underfloor heating. The designers at Smarter Bathrooms will work with you to design the best bathroom for your budget. They are do not try to upsell you anything and have your best interests at heart.2. Relax - you are in good hands. The second time around, I was able to relax much more knowing that we were in good hands. The first time I was an anxious mess of wandering if everything was going to schedule, how it was going to look and if everything was going to still work. This time around Mirnes kept us updated on every stage and even helped with small requests that we made.I cannot recommend these guys enough. If there is a third time we have to renovate, I would choose Smarter bathrooms again.read more
Ania N.
05:26 04 Feb 21
I met Hannah and Grace who inspected the house to give us a quote on an extension and garage conversion. The girls were lovely, very professional and helpful. Unfortunately, the quoted job was way beyond our budget but we still appreciated their... advice and effort for coming over so early to fit in with my schedule.read more
